Company Description: McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital, and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in, or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics, and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry, and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald’s
Global Technology Technical Blog
to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Job Description: archOS is a multi-year transformational program aimed at standardizing, optimizing, and modernizing our tech stacks and business processes. archOS enables our Consumer & Restaurant Platforms. archOS is an enterprise enabler that will set the foundation to support our larger digital ambitions and growth goals. This foundation will allow us to deliver capabilities at speed in a stable environment and will support new capabilities that are a part of our Digital Engagement Strategy. This role will be a part of the Global Technology function and Commercial Products & Platforms team, and will report to the Senior Director, archOS. The Senior Manager, Program Management will work with the archOS leadership team to manage the direction of the program. Key activities will be to facilitate executive communications, prepare materials for leadership meetings, and ensure meeting actions are documented, followed-up, and closed. Responsibilities & Accountabilities: Prepare and run program leadership meetings and archOS team meetings
Highlight upcoming milestones, risks, and dependencies, Track previous meeting actions and progress. Support the leadership in additional meetings.
Work with the PMO team to identify and address cross-functional risks and support the development and execution of mitigation plans
Support escalating risks to archOS Leadership.
Assist the program in the creation and maintenance of program documentation, presentations, and materials. Work with the PMO team to support the maintenance of Enterprise Roadmaps, Leadership commitments, and other PMO documentation as appropriate. Manage hot topics, coordinate meeting actions, and follow-ups. Qualifications: Experienced in progressively responsible roles, preferably involving technology services. High school diploma or equivalent. Ability to work effectively across multiple business functions in a global organization. Confident and strong character with the ability to ensure that plans are kept to, and expectations are well managed. Capable of hands-on problem-solving, with the ability to generate ideas and solutions. Excellent interpersonal, communication, and presentation skills. Ability to work under pressure, meet deadlines, and manage multiple activities at a time. Data manipulation, analysis, and reporting skills. Strong proficiency in PowerPoint and Excel. Additional Information: McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact
mcdhrbenefits@us.mcd.com . Reasonable accommodations will be determined on a case-by-case basis. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
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Global Technology Technical Blog
to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Job Description: archOS is a multi-year transformational program aimed at standardizing, optimizing, and modernizing our tech stacks and business processes. archOS enables our Consumer & Restaurant Platforms. archOS is an enterprise enabler that will set the foundation to support our larger digital ambitions and growth goals. This foundation will allow us to deliver capabilities at speed in a stable environment and will support new capabilities that are a part of our Digital Engagement Strategy. This role will be a part of the Global Technology function and Commercial Products & Platforms team, and will report to the Senior Director, archOS. The Senior Manager, Program Management will work with the archOS leadership team to manage the direction of the program. Key activities will be to facilitate executive communications, prepare materials for leadership meetings, and ensure meeting actions are documented, followed-up, and closed. Responsibilities & Accountabilities: Prepare and run program leadership meetings and archOS team meetings
Highlight upcoming milestones, risks, and dependencies, Track previous meeting actions and progress. Support the leadership in additional meetings.
Work with the PMO team to identify and address cross-functional risks and support the development and execution of mitigation plans
Support escalating risks to archOS Leadership.
Assist the program in the creation and maintenance of program documentation, presentations, and materials. Work with the PMO team to support the maintenance of Enterprise Roadmaps, Leadership commitments, and other PMO documentation as appropriate. Manage hot topics, coordinate meeting actions, and follow-ups. Qualifications: Experienced in progressively responsible roles, preferably involving technology services. High school diploma or equivalent. Ability to work effectively across multiple business functions in a global organization. Confident and strong character with the ability to ensure that plans are kept to, and expectations are well managed. Capable of hands-on problem-solving, with the ability to generate ideas and solutions. Excellent interpersonal, communication, and presentation skills. Ability to work under pressure, meet deadlines, and manage multiple activities at a time. Data manipulation, analysis, and reporting skills. Strong proficiency in PowerPoint and Excel. Additional Information: McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact
mcdhrbenefits@us.mcd.com . Reasonable accommodations will be determined on a case-by-case basis. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
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