London About the company Emma is the app to manage all things money. Our mission is to empower millions of people to live a better and more fulfilling financial life. Emma was founded by engineers, who are extremely focused on coding, product, and data. These are the three pillars on which we want to build a strong tech culture and fix personal finance once and for all. We have raised more than $8m+ to date to build the one-stop shop for all your financial life. At Emma, we are: Bold Determined Focused Autonomous We are a
high-performance team
and we run the company like a
professional sports team.
We expect each and every team member to move fast, have ownership over their work, and hold each other to a high standard. If you're not driven to own your work, execute swiftly, and innovate constantly, this isn't the right place for you. About the role Responsibilities: Design and produce engaging, platform-specific content for our social media channels (Instagram, TikTok, Facebook, X, and LinkedIn) to drive brand awareness, engagement, and growth. Actively interact with our community of investors and customers, responding to comments, messages, and discussions to build meaningful relationships and ensure a positive brand presence. Work closely with the wider marketing and product teams to align social media efforts with overall marketing initiatives and product launches. Develop initiatives to turn our customers into brand advocates by highlighting their successes and creating opportunities for them to engage with the brand. Craft compelling narratives that highlight our brand values, the journey of our community, and the unique features of our products. Gather feedback and insights from the community to help inform marketing strategies and product improvements. Who we are looking for: Strong experience in content creation across multiple platforms (social media, blogs, podcasts, etc.) 2+ years of experience in marketing or community management, preferably in a high-growth startup environment Proven ability to manage multiple projects simultaneously while maintaining attention to detail Experience with Canva, Adobe Express, or Figma Passion for fintech and an understanding of Emma’s mission You want to be part of an amazing team You are excited by what we’re building at Emma Our process: Phone call with internal recruiter Take-home test 2nd call with a member of the team Onsite interview with CEO Our benefits: Paid Sick Leave Pension Contribution Referral Scheme Emma Ultimate Subscription MacBook Annual Salary Review Discounted Gym Membership Perks at Work Eye Care Vouchers Cycle to Work Scheme One-month sabbatical every 5 years Regular Socials To facilitate communication, productivity, and speed, we work from the office Monday to Friday. This is not a hybrid role. Please only apply if you can certainly meet this requirement. Our office address is: 49-51 Central Street, London, England, EC1V 8AB.
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