Software Support Analyst – external customers

·
Full time
Location: Leicester
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Job offered by: Ascent People Ltd
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Category: IT & Technology
Software Support Analyst – External Customers

Location:

East Midlands Industry:

IT Salary:

£28,000 - £32,000 per annum + Benefits Posted:

18/03/2024 Description: Our client is a profitable and rapidly expanding Software House. They are seeking a Software Support Analyst / Application Support Engineer to join their busy Software Support team. Full training in the client’s software and formal SQL qualifications & certifications will be provided. Hours are 9-5, Monday – Friday (no shift work – whoop whoop!). The office is based in the Leicestershire area. The skills needed for this role are: Previous experience of working in an Application Software Support / Customer Support role Experience in call logging and dealing with 1st-3rd Line Software Support issues Experience in working within a similar environment such as Enterprise, CRM, or Financial software Good SQL Server, T-SQL, the ability to write scripts and interrogate databases Software implementation – remote and onsite Some understanding of how programming works Strong verbal and written communication skills The benefits:

Technology, product investment, and training for all staff make for a successful career opportunity. They provide a competitive starting salary of £32K and benefits. You must be able to pass a thorough screening/clearance due to the nature of my client’s customers. This is an office-based job. If you believe you fit the role, please click apply for immediate consideration. If you don’t have a CV ready you can send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn or Twitter @ITRecruiterJo. Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency. Recruiter:

Jo Bevington Phone:

0161 913 2621 Email:

jo.bevington@ascentpeople.co.uk

#J-18808-Ljbffr

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