The successful candidate will be a qualified Solicitor with a proven record of managing a case load of housing disrepair claims. The ideal candidate must have at least 1 years experience handling pre and post litigation Housing Disrepair claims, exposure to CRM technologies such as Proclaim would be advantageous.
Managing a caseload housing disrepair cases previous experience handling such matters would be required
Maintain client records and contact information, via our CMC.
Handling clients matters and requests and keeping clients updated from initial enquiry to completion of their matter.
Liaise with and instruct experts and counsel where necessary
Dealing with disrepair surveyors, associations, and housing providers such as City Councils.
Assist in the business development and growth of the department.
You will possess excellent client service skills refined from experience within a similar environment.
Having an empathetic nature and displaying a duty of care towards clients, especially those who may be deemed vulnerable and distressed.
Excellent time management, prompt, and clear communication internally and externally.
Skills & Qualifications
The successful candidate must have:
At least one year of independent/ case management and litigation experience.
A background within House Disrepair.
An efficient and reliable production of results
Proven track record of successfully handling a caseload of Housing Disrepair matters to a high standard
Possess excellent communication skills, internal and external, written, and vocal.
The ability to always maintain professional conduct
The ability to work independently and as part of a team
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