Solutions Engineer

Solutions Engineer focuses on primary ownership of customer implementation. lead implementation of the metris solution end-to-end from data migration and integrations to feature delivery.

What the role involves

• Primary ownership of customer implementation. Lead implementation of the Metris solution end-to-end from data migration and integrations to feature delivery.
• Work closely with customers to Identify areas of continuous improvement and optimise customer workflows.
• Collaborate with product and engineering teams to communicate customer needs and influence roadmap.
• Provide technical support during pre- and post-sales stages.
• Design tailored implementation solutions.
• Join late stage sales calls, understand customer requirements.

Skills and requirements

• Relevant technical, electrical, mechanical, maintenance, gas, plumbing, or engineering experience may be required.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving