Job Description
The role We have a great opportunity that has arisen for a
Contracts Manager
to join our dedicated Direct Works team. Reporting to the Head of Direct Works, you'll be an essential member of the team providing a comprehensive, efficient, and responsive property service function to all teams. The primary focus is on delivery of repairs and maintenance on day-to-day projects service provided across this team. You'll lead on delivering an efficient, responsive, and quality service to ensure all repairs are delivered on time, within budget, and to a high standard. You'll provide clear structure and support to Contractors in managing repairs effectively from issue to completion and final quality assurance. You will also be responsible for the direct delivery of work including but not limited to repairs and maintenance, HHSRS, complaints, and any tasks that would enhance the service to our residents. Your main base will be Hooper Court, Portsmouth, with travel required across Hampshire, Surrey, Berkshire, and Sussex. You'll have the option to work in a hybrid way when appropriate and as agreed with your manager. What you'll have A proven track record of successfully managing repairs service at contract management level, where customer satisfaction is at the heart of service delivery (minimum of 2 years experience). A thorough working knowledge of all the statutory and regulatory rules and/or codes of practice that underpin the delivery of an efficient and effective property-related direct labour service. A thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations and that regularly, health and safety meetings are attended to promote and improve our systems and processes to ensure the safety of our staff, residents, contractors, and members of the public. A full UK driving licence & access to a vehicle. In your supporting statement, it is important that you address how you meet the above criteria providing real examples. Closing date: 18th December 2024 at 23:59 (We may close the advert early if we receive a suitable number of applications). About us At Southern Housing, our residents are at the
heart
of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics; it's about celebrating differences of thought, opinion, experience, and perspective of each individual. We're all different in our own way, and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
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The role We have a great opportunity that has arisen for a
Contracts Manager
to join our dedicated Direct Works team. Reporting to the Head of Direct Works, you'll be an essential member of the team providing a comprehensive, efficient, and responsive property service function to all teams. The primary focus is on delivery of repairs and maintenance on day-to-day projects service provided across this team. You'll lead on delivering an efficient, responsive, and quality service to ensure all repairs are delivered on time, within budget, and to a high standard. You'll provide clear structure and support to Contractors in managing repairs effectively from issue to completion and final quality assurance. You will also be responsible for the direct delivery of work including but not limited to repairs and maintenance, HHSRS, complaints, and any tasks that would enhance the service to our residents. Your main base will be Hooper Court, Portsmouth, with travel required across Hampshire, Surrey, Berkshire, and Sussex. You'll have the option to work in a hybrid way when appropriate and as agreed with your manager. What you'll have A proven track record of successfully managing repairs service at contract management level, where customer satisfaction is at the heart of service delivery (minimum of 2 years experience). A thorough working knowledge of all the statutory and regulatory rules and/or codes of practice that underpin the delivery of an efficient and effective property-related direct labour service. A thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations and that regularly, health and safety meetings are attended to promote and improve our systems and processes to ensure the safety of our staff, residents, contractors, and members of the public. A full UK driving licence & access to a vehicle. In your supporting statement, it is important that you address how you meet the above criteria providing real examples. Closing date: 18th December 2024 at 23:59 (We may close the advert early if we receive a suitable number of applications). About us At Southern Housing, our residents are at the
heart
of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics; it's about celebrating differences of thought, opinion, experience, and perspective of each individual. We're all different in our own way, and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
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