Job Description What you will be doing: Delivering exceptional treatment experiences and 5-star standards of service and care in line with Fairmont brand standards, training and protocols. Provide thoughtful treatment and product recommendations at the end of every treatment. Take initiative to add a personalized experience and treatment upgrades. Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling. Working alongside the Spa team of receptionists and fitness instructors in a team environment. Other duties as assigned. Job Type – Full-time, Part-time, and Casual Positions. Availability to work Monday – Friday and weekends and holiday periods.
Qualifications Service focused personality is essential; experience is an asset. You must be eligible to live and work in the UK. Beauty Therapy HNC/HND/ Level 3 /ITEC.
Additional Information What is in it for you: 9.0% gratuity on spa treatments. 10% commission on retail product sales. Extensive training and development plan for all spa therapists. Complimentary access to gym and pool. Discounted spa treatments and retail products. Reward, incentive and recognition plans on spa retail and guest satisfaction. Discounted Food & Beverage, Golf, and Hotel Rooms. Complimentary meals on duty. Opportunity to develop your talent and grow within your property and across the world! Employee benefit card offering discounted rates at Accor worldwide. Access to Lifeworks, an app providing discounts in major brands. Learning programs through our Academies. Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
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