Other duties include:
Leading client show rounds to demonstrate all Spa offerings and the ultimate journey of relaxation and wellness.
Providing expert skincare advice through identifying the guest's prescriptive needs, selling products.
Maintain hygiene, cleanliness and H&S requirements. Taking pride in not only treatment rooms but all areas of work within the Spa and pool areas.
Completion of Reception duties on an ad hoc basis ensuring efficiency of column dispersion.
Stock control, management and accurate reporting.
Time management and proactivity outside of the treatment room, taking ownership and pride of the whole Spa through teamwork.
A positive can-do attitude and the passion to stand out and be proud of our hotel and MGallery brand.
Level 3 NVQ / BTEC in Beauty Therapy or Equivalent.
Passion filled Spa Enthusiast driven by quality care and wellness.
Excellent presentation skills and attention to detail demonstrating adaptability to change.
A customer focused approach in maintaining luxury from treatment room to all Spa Areas.
We opened the first Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023. Our Heartists aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past while immersing themselves into our hospitality, creating their own astonishing tales of MGallery magical moments.
Our Spa Therapists create a luxurious, personalised experience for guests, offering tailored treatments that ensure exceptional care, relaxation, and a rejuvenating atmosphere for ultimate comfort and well-being.
When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings.
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