FRENCH SELECTION (FS)
Spanish and Italian speaking Technical Support
Location: Rugby
Salary: up to 31,000 per annum
Ref: 5456I
Company offers full training and career progression
The company:
A leading designer and manufacturer of interactive displays, with extensive international links, the company is confident in their ability to deliver high-quality, innovative products that meet the needs of customers worldwide.
Main duties:
To deliver confident and effective first-line technical support to international clients.
The role:
Assist customers with technical issues remotely and provide them with effective solutions to ensure a positive outcome.
Troubleshoot hardware issues.
Escalate calls with advanced technical queries to the appropriate team.
Arrange for the replacement of faulty hardware to be delivered to the customer.
Schedule site visits with the field service team.
Provide exceptional customer service.
The candidate:
Fluent in Spanish and Italian (written and spoken)
Customer service experience desirable.
Problem-solving and excellent communication skills.
IT literate and computer savvy.
Pro-active, confident and dynamic personality.
The salary:
up to 31,000 per annum
#J-18808-Ljbffr
up to 31,000 per annum
#J-18808-Ljbffr
