SQL Data Analyst

·
Full time
Location: Birmingham
·
Job offered by: Marmion
·
SQL Data Analyst

This range is provided by Marmion. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

Are you passionate about Data? Do you enjoy problem solving whilst providing exceptional customer service? Are you committed to continuous data improvement? If so, we are searching for a data-driven, customer-focused, problem-solver to join our client’s Software Data Support team as a

SQL Data Analyst . Due to the nature of our roles, candidates must be a

UK resident

residing within commutable distance to

Birmingham.

Please note that we

cannot offer visa sponsorship

for overseas candidates. Up to £32,000

per annum, dependent on experience Based in

Birmingham

– Hybrid Flexibility Available 25 Days Holiday + Bank Holidays Key Responsibilities Handing

customer queries

and investigating the current state of data to identify possible solutions, in line with agreed SLAs/KPIs. Identifying and managing the appropriate priorities

and required actions for escalation. Creating and testing

SQL scripts

to manipulate and analyse data on Microsoft SQL Servers. Accurately

managing and completing data conversions and imports

for customers within the initial project phase. Providing customers with

product usage advice and guidance . Gather, process and analyse large datasets

from various sources to extract meaningful insights. Manage and maintain databases , ensuring data integrity and security. Perform data cleanses and preprocessing

to ensure high-quality data for analysis. Develop and maintain

reports and dashboards to visualise KPIs and trends. Apply statistical techniques to interpret data

and provide actionable recommendations. Identify patterns and trends

in data sets to inform business strategies. Develop and implement predictive models

to forecast future trends and outcomes. Conducting

Root Cause Analysis

to prevent recurring data problems. Support the configuration in the setting up of new customers. Understanding and following internal processes to ensure ISO compliance. Strong proficiency in

Microsoft SQL (MS SQL) Server , including the ability to create, understand and review complex SQL queries. Previous experience in a

customer-facing role , preferably within a commercial software support environment, having utilised

ticket management systems . Able to work well under pressure, capable of adapting to and demonstrating resilience in relation to evolving business requirements. An ability to take ownership of your workload and use initiative when problem solving. Exceptional

verbal and written communication skills . Knowledge of

basic hardware infrastructure . Knowledge of

data-driven regulatory requirements , including Data Privacy & GDPR. Experience with

Team Foundation Server

is desirable but not essential. Strong analytical mindset with high attention to detail. Are a UK resident with unrestricted right to work in the UK. If you are a confident communicator, have a passion for troubleshooting and resolving technical data issues, then please apply today by submitting your CV to matt@wearemarmion.com. Alternatively, to discuss the opportunity further, please contact Matt Pallister on 07943710160 / 0113 332 0678. Seniority level

Associate Employment type

Full-time Job function

Analyst Industries: Data Infrastructure and Analytics, IT System Custom Software Development

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