Sr. DSP Business Development Manager, Last Mile Account Management
At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. The goal of Amazon Logistics (AMZL) is to build a world-class last mile operation, ensuring that orders are delivered quickly, accurately, and cost-effectively. As Amazon's last-mile delivery provider, Delivery Service Partners (DSPs) aim to empower small business owners to operate safe, high-quality, and sustainable logistics companies.
Amazon is looking for a Senior Business Development Manager (BDM) who will lead the BDM team to recruit high-quality Delivery Service Partners (DSPs) targeting small-scale business owners and entrepreneurs. The Sr. BDM owns the strategy and coordinates the execution of a complex recruitment program in Japan, marketing the program's attractiveness and making recruiting decisions based on evaluation guidelines. The Sr. BDM leads the development of a bench strategy (wait list) to respond to unforeseen situations through coordination with the DSP Capacity Planning, launch new programs, and develop partnerships with local communities to increase awareness and create opportunities through the DSP program. This role also establishes the R2O strategy in JP, working closely with the EU’s R2O team to acquire partners with an entrepreneurial mindset. R2O, which stands for Road to Ownership, is an entrepreneur development program that drives lead generation of quality DSPs while providing career development opportunities. This role manages annual DSP recruiting targets and establishes robust processes that enable recruitment of high-quality partners at speed and scale, while retaining a positive candidate experience and partnering with cross-functional stakeholders to ensure launch readiness for successful launches.
The successful candidate is a highly motivated, goal-driven individual with a continuous improvement mindset. The ideal candidate has the ability to develop a strategy, execute new initiatives/programs, and navigate highly ambiguous environments by working closely with internal and external contacts at all levels to achieve organizational stretch goals. The candidate also has a proven history of project management, the ability to manage multiple projects, excellent communication skills, and is open to new ideas or outside-the-box thinking. They can articulate a compelling value proposition, solve complex problems, and navigate highly ambiguous situations while enjoying a fast-paced environment. The candidate works well with internal and external contacts, understands their questions and concerns, and addresses them appropriately.
Business level Japanese is required. Key Job Responsibilities
Build and own recruiting and bench strategy, responsible for closing targets while mitigating risks and engaging candidates throughout the recruiting process. Plan and execute acquisition initiatives including partnerships with local communities, offline marketing, grants, etc., and track ROI. Evaluate candidate’s business plans, conduct interviews, prepare for final approval, and extend offers. Collaborate with a wide range of stakeholders to ensure launch readiness from facility, program, and capacity points of view. Drive the R2O strategy as a JP program lead and build and lead all aspects of the R2O program, from lead generation through launch. Build partnerships with the EU's R2O team and meet with them regularly. Treat candidates as customers, keep them engaged, and ensure a positive candidate experience. Work closely with JP's marketing manager to plan marketing plans and budgets. Plan and implement acquisition initiatives to convert leads to applications with high-quality prospects into the pipeline. Own the recruiting KPIs and build a mechanism to provide a complete view of candidate status and launch forecast to stakeholders and leaders with valuable insights. Regularly review and enhance recruitment processes and guidelines to ensure compliance and bar-raising partners. BASIC QUALIFICATIONS
5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience Bachelor's degree Business level in Japanese and English (verbal and written) Experience working with internal and external stakeholders/customers PREFERRED QUALIFICATIONS
Experience analyzing data and best practices to assess performance drivers Experience using analytical, account management, and productivity tools, such as Oracle Business Intelligence, Salesforce, Tableau, or similar Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions Excited about working in a diverse group and contributing to an inclusive culture Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Posted:
November 18, 2024 (Updated about 3 hours ago)
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At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. The goal of Amazon Logistics (AMZL) is to build a world-class last mile operation, ensuring that orders are delivered quickly, accurately, and cost-effectively. As Amazon's last-mile delivery provider, Delivery Service Partners (DSPs) aim to empower small business owners to operate safe, high-quality, and sustainable logistics companies.
Amazon is looking for a Senior Business Development Manager (BDM) who will lead the BDM team to recruit high-quality Delivery Service Partners (DSPs) targeting small-scale business owners and entrepreneurs. The Sr. BDM owns the strategy and coordinates the execution of a complex recruitment program in Japan, marketing the program's attractiveness and making recruiting decisions based on evaluation guidelines. The Sr. BDM leads the development of a bench strategy (wait list) to respond to unforeseen situations through coordination with the DSP Capacity Planning, launch new programs, and develop partnerships with local communities to increase awareness and create opportunities through the DSP program. This role also establishes the R2O strategy in JP, working closely with the EU’s R2O team to acquire partners with an entrepreneurial mindset. R2O, which stands for Road to Ownership, is an entrepreneur development program that drives lead generation of quality DSPs while providing career development opportunities. This role manages annual DSP recruiting targets and establishes robust processes that enable recruitment of high-quality partners at speed and scale, while retaining a positive candidate experience and partnering with cross-functional stakeholders to ensure launch readiness for successful launches.
The successful candidate is a highly motivated, goal-driven individual with a continuous improvement mindset. The ideal candidate has the ability to develop a strategy, execute new initiatives/programs, and navigate highly ambiguous environments by working closely with internal and external contacts at all levels to achieve organizational stretch goals. The candidate also has a proven history of project management, the ability to manage multiple projects, excellent communication skills, and is open to new ideas or outside-the-box thinking. They can articulate a compelling value proposition, solve complex problems, and navigate highly ambiguous situations while enjoying a fast-paced environment. The candidate works well with internal and external contacts, understands their questions and concerns, and addresses them appropriately.
Business level Japanese is required. Key Job Responsibilities
Build and own recruiting and bench strategy, responsible for closing targets while mitigating risks and engaging candidates throughout the recruiting process. Plan and execute acquisition initiatives including partnerships with local communities, offline marketing, grants, etc., and track ROI. Evaluate candidate’s business plans, conduct interviews, prepare for final approval, and extend offers. Collaborate with a wide range of stakeholders to ensure launch readiness from facility, program, and capacity points of view. Drive the R2O strategy as a JP program lead and build and lead all aspects of the R2O program, from lead generation through launch. Build partnerships with the EU's R2O team and meet with them regularly. Treat candidates as customers, keep them engaged, and ensure a positive candidate experience. Work closely with JP's marketing manager to plan marketing plans and budgets. Plan and implement acquisition initiatives to convert leads to applications with high-quality prospects into the pipeline. Own the recruiting KPIs and build a mechanism to provide a complete view of candidate status and launch forecast to stakeholders and leaders with valuable insights. Regularly review and enhance recruitment processes and guidelines to ensure compliance and bar-raising partners. BASIC QUALIFICATIONS
5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience Bachelor's degree Business level in Japanese and English (verbal and written) Experience working with internal and external stakeholders/customers PREFERRED QUALIFICATIONS
Experience analyzing data and best practices to assess performance drivers Experience using analytical, account management, and productivity tools, such as Oracle Business Intelligence, Salesforce, Tableau, or similar Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions Excited about working in a diverse group and contributing to an inclusive culture Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Posted:
November 18, 2024 (Updated about 3 hours ago)
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