Sr GenAI Expert – Customer Engagement

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Full time
Location: London
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Location(s): One Canada Square, Canary Wharf, London, E14 5FA, GB Line Of Business:

Sales OU(SALES OU) Job Category: Sales & Marketing Experience Level:

Experienced Hire At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are, with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies A strong understanding of GenAI is essential for effectively leading AI-related sales and integration projects. Proven track record in complex sales to manage and win intricate sales processes and customer engagements. Exceptional leadership and mentoring skills for guiding teams and driving co-creation initiatives with clients. Excellent communication and presentation abilities to develop thought leadership materials and present them internally and externally. The ability to travel up to 50% is crucial for engaging with clients and stakeholders across different locations. Public speaking experience and/or publications are a plus for enhancing industry presence and credibility. Education/Experience Bachelor’s degree in business, finance, engineering or a related field. Master’s degree preferred. Minimum of 12 years in thought leadership/industry practitioner experience in the field of AI/GenAI. Market engagement/consultancy background preferred. Responsibilities As a Sr GenAI Expert - Customer Engagement and part of a global team, you will lead sales of Moody’s products and solutions embedding AI and especially GenAI added value. You will be critical in winning complex sales through the integration of customer workflows and driving co-creation initiatives with clients. Responsibilities include thought leadership, developing GenAI related case studies, business development, proof of concept (POC) definition, and providing front-line sales the expertise and support they need. You will manage complex sales processes with the sales team and play a game-changing role in customer engagement to meet and exceed transformation, productivity, and efficiency objectives of your clients. You will assist customers in accelerating their digital transformation by leveraging Moody’s state-of-the-art GenAI solutions, enhancing their bottom-line performance through effective implementation of GenAI technologies, responsible AI frameworks, and comprehensive enterprise-wide AI transformation strategies. Strong problem-solving skills and the ability to work autonomously in fast-paced environments are essential. About the team The Global GenAI Sales Team drives sales including GenAI and new technologies, leading new technology initiatives by engaging with customers, designing solutions to maximize deal size and value, and guiding the future state of both products and client digital transformation journeys. They commercialize these technologies for early adopters and close large and complex opportunities in the GenAI space. The team leads outreach and technical discussions for GenAI, mapping client requirements to Moody's capabilities while shaping future offerings by acting as the voice of the customer. They stay at the forefront of emerging technologies and industry trends, creating thought leadership to build Moody's brand and market position, and connect with tech providers, consultants, and regulators to ensure better penetration and integration of solutions. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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