Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom.
With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception; in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. As a Store Leader at Mulberry, you will:
Develop the best team: Create a high performing team where diversity is embraced and every person is valued and feels a sense of belonging. Encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration. Create a culture that embraces feedback; give praise, share successes, coach and challenge. Always be customer focused: Nurture a welcoming and fun environment for your customers and team. Be committed to delivering an engaging and memorable customer experience in your store and inspire your team to do the same. Develop and maintain key customer relationships using in-store CRM tools to support you and your team. Be commercially driven: Continually demonstrate a commitment to driving your business. Collaborate and build key relationships to accelerate store growth. Demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities. Lead and deliver operational excellence showing respect and consideration for people, product, and your environment. Be environmentally conscious: As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the business’s ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture, and Circularity. Promote equity, empathy, and understanding and demonstrate this commitment within your internal and external communities. We will need you to be: Inspiring Engaging Agile Perceptive An experienced Leader (preferably within luxury fashion but not essential) In love with fashion! What we can do for you: Competitive basic salary Bonus Product allowance An enviable staff discount and exclusive access to staff sales Extra day off for your birthday Pension Contributions & Life Assurance Training and development opportunities - including full access to LinkedIn Learning x2 paid volunteering days per year Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
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With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception; in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. As a Store Leader at Mulberry, you will:
Develop the best team: Create a high performing team where diversity is embraced and every person is valued and feels a sense of belonging. Encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration. Create a culture that embraces feedback; give praise, share successes, coach and challenge. Always be customer focused: Nurture a welcoming and fun environment for your customers and team. Be committed to delivering an engaging and memorable customer experience in your store and inspire your team to do the same. Develop and maintain key customer relationships using in-store CRM tools to support you and your team. Be commercially driven: Continually demonstrate a commitment to driving your business. Collaborate and build key relationships to accelerate store growth. Demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities. Lead and deliver operational excellence showing respect and consideration for people, product, and your environment. Be environmentally conscious: As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the business’s ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture, and Circularity. Promote equity, empathy, and understanding and demonstrate this commitment within your internal and external communities. We will need you to be: Inspiring Engaging Agile Perceptive An experienced Leader (preferably within luxury fashion but not essential) In love with fashion! What we can do for you: Competitive basic salary Bonus Product allowance An enviable staff discount and exclusive access to staff sales Extra day off for your birthday Pension Contributions & Life Assurance Training and development opportunities - including full access to LinkedIn Learning x2 paid volunteering days per year Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
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