Store Manager

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS. At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be founded and headquartered in the Pacific Northwest region of the United States, where natural wonders are our playground. Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving. We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest. And we believe in you. ABOUT THE POSITION We’re looking for a talented Store Manager to join our Columbia Retail team in Ashford, UK. You will join a diverse and dynamic European Retail team spread across 8 countries. As a Store Manager, your contribution is essential to ensure store success and team success. Thus, your main mission will be to guarantee the profitability and customer satisfaction of your store, as well as leading, inspiring and developing your staff. HOW YOU’LL MAKE A DIFFERENCE Provide all customers with excellent service by giving advice on our products to elevate the consumer experience, using our Customer Service best practices. Lead, inspire and develop your store team, including staff management such as hiring, training, and performance evaluation (in collaboration with Retail Management and HR). Ensure goals are achieved thanks to your leadership and coaching skills. Hold daily meetings to inform staff on goals progression. Be responsible for the store operating budget and provide the Retail Management team with all store reporting, data analysis, and sales results on a regular basis. Think outside the box to boost store traffic and hit financial targets. Ensure the store is adequately staffed thanks to your planning and organizational skills. Ensure the store is visually appealing by displaying our products in accordance with corporate VM guidelines. Maintain a positive work environment and communication with all levels of management and staff. Ensure company policies & procedures are followed and suggest improvements. WHAT MAKES YOU SUCCESSFUL? Graduated with a High school degree or equivalent. At least 2 years of store management experience. Good knowledge of the country’s official language; professional level of English is required. You love working with your team and possess excellent interpersonal skills. Gifted at coaching, mentoring, and training staff. Strong analytical skills. Excellent problem-solving attitude. Able to build a high-performing team willing to undertake challenges. You are an outdoor enthusiast and love to share your passion! Available to work on a flexible schedule, including Saturdays, Sundays, and bank holidays. WHY JOINING US? You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees, and their communities. On top of that, you will have the chance to: Build new skills, develop your potential, and grow within our company. Join an inclusive employer where diversity and equity lead to creativity and empowerment. Be part of a company that focuses on your wellbeing to ensure that you can be your best self. Travel around Europe for seminars or staff events and expand your professional network. Benefit from special staff discounts on all our products. Ready to join Columbia? Together, let’s unlock the outdoors for everyone! Columbia Sportswear Company celebrates diversity, supports inclusiveness, and encourages individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer. This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function in the company. Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia, Mountain Hardwear, SOREL, and prAna — complement each other to address the diverse needs of active consumers, and their products have gained an international reputation for their innovation, quality, and performance.

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