Store Manager

Are you a highly skilled people manager with a strong focus on performance and KPIs? Are you a team player who leads by example? If so, then a career at The Entertainer is perfect for you!Your role will be to oversee and manage the operation of both your base Entertainer store and any designated remote Tesco concession space. With responsibility for managing teams working shifts in separate locations, you must be able to lead them independently to achieve sales targets and deliver great service, whilst being able to prioritise, organise and delegate operational tasks and trading activity accordingly. Delivering our mission to be the ‘best loved toy shop’ takes a special kind of manager where a hands on, sleeves rolled up approach is essential; allowing you to deliver consistently high operational standards and outstanding customer service in multiple, high volume and demanding seasonal trading environments. With multi-site responsibility, you will be a resilient and energetic manager, who cares for their employees, motivating and developing a brilliant toy shop team through a positive and passionate leadership style. Ideally, you will live no further than 45-60 minutes away from your base Entertainer store and be committed to working flexible shift patterns to support your store’s operation as required. Your duties and key responsibilities as our Store Manager will include Accountability for the sales and trading performance of your trading locations including regular analysis via our trade reporting tools and optimising trading space. To be a brand ambassador to our Tesco partners, building strong working relationships with Tesco management teams and encouraging your team to deliver The Entertainer experience in Tesco. To manage the performance of your team including the annual review process, company disciplinary, grievance, absence, performance improvement plans and counselling procedures. Effective delivery of store tasks including deliveries, adhering to stock storage principles, merchandising standards, and delivering promotional set ups. How we will reward you In return for your hard work and commitment, we will reward you with fantastic benefits. Flexible access to your pay via MyView PayNow Retail Trust benefits including Virtual GP Birthday Leave plus 30 days holiday Annual Bonus scheme Pension salary sacrifice Generous toy discount Enhanced maternity and paternity pay High Street and leisure discounts Cycle to work scheme Life Cover We’re looking for our Store Managers to be A great people manager with experience of leading, developing, and motivating teams. Strong and concise communication and organisation skills, being confident engaging with key stakeholders at all levels across multiple brands. Experience in analysing reports and interpreting data to react quickly and commercially to influence sales and performance. Working knowledge of Microsoft Office, and familiarity with Microsoft Teams is essential. UK driving license would be preferred due to the multi-site nature of the role but not essential. Read a Testimonial from one of our Store Managers “Being a Store Manager at The Entertainer really is the best job! No two days are ever the same! The job entails hard work and commitment and Christmas is crazy busy, but, the buzz you get working in the lead up to Christmas here makes the hard work so worth it! Helping Santa prepare for the big day, I mean who wouldn’t want to be involved in that?! I love the training and career opportunities in this company, I am passionate about training and because of that my store is a Training Store. My Team and I love welcoming new Managers to the business and teaching them all about their new roles. My team are amazing! They make my job even better as they are always full of enthusiasm and they all work incredibly hard! I couldn’t do what I do without them! A Saturday is brilliant instore, we get to demonstrate toys to the children and their parents, they get to have a go too. We regularly hand out balloons and have activity sheets and competitions for them to get involved with. It really is amazing making memories with them! Seeing them come up the little steps at the till with their toys and the biggest smiles makes everything we do here worthwhile. I love my Job and always feel appreciated and valued for what I do!” Leiane, Store Manager We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.