Join us as a Store Manager at our Frimley store earning a base salary of £34,000 per annum with an uncapped discretionary bonus scheme from day one.
We are also offering the Store Manager:
40 hours per week and you will normally work 5 days a week on a rolling rota. Being a retail sales role, the successful candidate will be required to work alternate weekends and bank holidays;
Store and individual incentive bonuses will form a significant part of the Store Manager's income (expected to be circa £5-8K+ pa on top of basic salary);
Holiday entitlement is 21 days per annum (plus statutory bank holidays);
Personal use of in-store equipment after hours;
Great staff discount (following probation);
Full product training and induction;
Free car parking.
We are looking for a Store Manager at Fitness Superstore, who will:
Provide an unsurpassed in-store experience for our customers;
Sell high-quality fitness equipment face-to-face and over the phone and Live Chat;
Achieve sales targets by analysing the needs of the customer and making informed product recommendations;
Provide all necessary information about our products and “apps” to the customer, demonstrating whenever necessary;
Work with our customer service and operations teams to ensure efficient customer solutions;
Be an “out of the box” thinker – we welcome new ideas and creativity;
Ensure the store maximises profitability and meets sales targets and KPI’s, as you will have full accountability;
Manage and motivate a team for continuous increase in sales and efficiency;
Deal with staffing issues such as interviewing potential staff and conducting performance reviews;
Ensure standards for quality, customer service and health and safety are met;
Respond to any customer issues promptly and efficiently;
Ensure that the store maximises sales opportunities;
Communicate with customers, the team, Head Office, senior management team, and employees at other stores, etc. in person, over the phone, and by email;
Comply with regulations on store operations;
Monitor staff behaviour, attitude, and presentation to make sure they are a positive reflection of the retail store’s values;
Share product knowledge with customers and with store’s team members;
Inspire the team to do their best by being a role model and an authoritative example of their possible future with the company.
The successful Store Manager will have:
At least 3 years management and sales experience;
The ability to deliver targets and drive sales growth;
Effective leadership and the ability to motivate others;
The ability to plan and prioritise workloads and delegate accordingly;
Customer focus;
The ability to multi-task and work under pressure;
A desire to work as part of a team to generate fresh and innovative ideas;
Excellent numerical skills;
Excellent I.T. skills;
Great communication skills;
Teamworking skills;
Enthusiasm;
Confidence;
To be very competitive in nature;
Positive attitude.
Overall
We are looking for candidates with a CV that proves they are a proactive manager with hands-on experience and can meet all the above requirements as well as provide examples of past successes.
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