Communicating clearly, concisely, accurately and professionally at all times Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition Completes and posts the staff work schedules. Recruits, rewards, and terminates staff as needed. Communicates changes in food preparation formulas, standards, etc. to staff. Ensures that all local and national health and food safety codes are maintained, and company safety and security policy are followed. Maintains business records as outlined in the Subway Operations Manual. Analysis of business records to increase sales. Supports local and national marketing initiatives. Identifies and contacts prospective customers to promote sales. Plans special events and promotions. Completes University of Subway courses as directed. Recruitment/induction and training/development of employees in line with the Subway brand’s training requirements – you will lead by example! Checking in deliveries, order matching, and daily banking. Prepare required paperwork about stock and sales. Prepare employee pay and timesheets. Manage cash balances and minimize wastage. Ensure 100% compliance by Subway and council guidelines. Perform inventory management and stock control including weekly stock take and reports. Analyse the Weekly Sales & Inventory Report to improve the business. Direct and undertake housekeeping activities such as maintaining restaurant cleanliness and presentation. Implement in-store marketing material and POP in line with campaigns. Ensure safety procedures are followed to prevent injury. Provide a safe work environment for employees and customers. Promote and encourage a high level of customer service among employees. Handle unresolved and/or escalated customer complaints. Deliver a high standard of service when dealing with products, sales, inquiries, and catering to customer needs. You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!
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