Kate Spade London, LND, GB Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. Primary Purpose The Store Leader leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade standards. The Store Leader leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Kate Spade Service expectations. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store; Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards; Demonstrate empowerment to solve customer problems and meet customers’ needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage : Provides current, direct, complete, and actionable positive and corrective feedback to others; faces up to people problems quickly and directly. Creativity : Comes up with new and unique ideas; easily makes connections among previously unrelated notions. Customer Focus:
Is dedicated to meeting the expectations and requirements of internal and external customers. Dealing with Ambiguity : Can effectively cope with change and handle risk and uncertainty. Drive for Results:
Can be counted on to exceed goals successfully; is constantly one of the top performers. Interpersonal Savvy : Relates well to all kinds of people; builds appropriate rapport and constructive relationships. Learning on the Fly:
Learns quickly when facing new problems; analyzes both successes and failures for clues to improvement. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately. Developing Direct Reports and Others:
Provides challenging tasks and assignments; holds frequent development discussions. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team. Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position.
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