Store Manager

Our Role As a Store Manager, you will be fully accountable for all operational and commercial activity in your store, providing clear leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers the exceptional service our customers expect. You will embody our PRIDE values as a Passionate, inspiring, and Resourceful leader, with a proven track record of maximizing sales and profitability in a fast-paced, commercially driven retail environment. As an Imaginative and Dedicated Manager, you will coach and develop everyone in your team to maximize their potential and demonstrate your knowledge and passion for The White Company. What you'll be doing Manage the customer experience as part of the TWC multi-channel strategy. Maximize contribution by achieving budget sales and controlling costs. Manage store costs without jeopardizing store objectives. Oversee staff training to develop and motivate the team to achieve the highest possible levels of customer service and performance. Manage the performance and development of the management team. Ensure store presentation, including cleanliness, visual display, and merchandising, reflects the brand. Provide feedback and information on product performance and development to appropriate departments. What we offer you At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries. 50% discount on our products. 25 days holiday rising to 28 during service. A Volunteer Day with a charity of your choice. In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually. Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle. Automatic enrolment into the Group Personal Pension scheme. Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing. Private Medical Insurance. Following successful probationary completion, you’ll be covered by our life assurance plan. Social - Christmas party/social events throughout the year. Our Equality Diversity and Inclusion statement of commitment At The White Company, we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contributions are valued, abilities enhanced, and perspectives appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.

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