Location:
Samsung Experience Store, Norwich Salary:
£40,000 - £44,500 DOE (20% bonus potential) Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking for a talented Store Manager to join our Samsung Experience Store in
Norwich . Role Summary: As the Store Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety:
Lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike. Store Standards Expert:
Maintain impeccable store standards, ensuring that the store always looks its best and provides an inviting shopping experience for customers. Team Leadership:
Manage and inspire colleagues across all departments to foster a high-performing and motivated team, setting clear expectations and providing direction while encouraging your team to embody PRS& Samsung values. Operational Excellence:
Follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store. Shift Management:
Take charge of general shift management, ensuring all daily tasks are carried out smoothly. Resource Management:
Manage resources effectively, ensuring budgets are adhered to and optimized across various areas. Skills and Experience: People-Centric Leader:
Proven track record in people management and leadership, with the ability to inspire and motivate your team. Effective Communicator:
Excellent communication and influencing skills to foster commitment and loyalty among your team, customers, and stakeholders. Passionate About Customer Experience:
Genuinely care about people and strive to deliver an exceptional brand experience to every customer. Adaptability and Commercial Acumen:
Quickly adapt to changing circumstances with a commercially minded approach to retail. Tech Enthusiast:
A love for all things tech and sound knowledge of the Samsung ecosystem. Continuous Learner:
Eager to challenge your knowledge, seeking growth and improvement. High-Level Retail Management Experience:
Previous experience in high-level retail management is essential to excel in this role. Deliverables: Shop Floor Excellence:
Focus on shop floor management to ensure a seamless customer experience. Performance Management:
Observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience:
Deliver a great brand experience, encompassing both sales and service. Team Development:
Manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance:
Ensure that all colleagues are up to date with their training metrics. Market Analysis:
Analyze local market changes that may impact trade to stay ahead of the competition. Why join us? At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. What we can offer you: Samsung Employee Discount Portal Birthday Holiday Perks and Rewards (Discounts across multiple retailers) Monthly Bonus Potential Well-being Tools and Platform Mental Health First Aid Access Seeded Devices – including the latest Flagship Device! Employee Assistance Platform Annual partnership with National Charities Celebrations of Awareness Days and Religious Holidays
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Samsung Experience Store, Norwich Salary:
£40,000 - £44,500 DOE (20% bonus potential) Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking for a talented Store Manager to join our Samsung Experience Store in
Norwich . Role Summary: As the Store Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety:
Lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike. Store Standards Expert:
Maintain impeccable store standards, ensuring that the store always looks its best and provides an inviting shopping experience for customers. Team Leadership:
Manage and inspire colleagues across all departments to foster a high-performing and motivated team, setting clear expectations and providing direction while encouraging your team to embody PRS& Samsung values. Operational Excellence:
Follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store. Shift Management:
Take charge of general shift management, ensuring all daily tasks are carried out smoothly. Resource Management:
Manage resources effectively, ensuring budgets are adhered to and optimized across various areas. Skills and Experience: People-Centric Leader:
Proven track record in people management and leadership, with the ability to inspire and motivate your team. Effective Communicator:
Excellent communication and influencing skills to foster commitment and loyalty among your team, customers, and stakeholders. Passionate About Customer Experience:
Genuinely care about people and strive to deliver an exceptional brand experience to every customer. Adaptability and Commercial Acumen:
Quickly adapt to changing circumstances with a commercially minded approach to retail. Tech Enthusiast:
A love for all things tech and sound knowledge of the Samsung ecosystem. Continuous Learner:
Eager to challenge your knowledge, seeking growth and improvement. High-Level Retail Management Experience:
Previous experience in high-level retail management is essential to excel in this role. Deliverables: Shop Floor Excellence:
Focus on shop floor management to ensure a seamless customer experience. Performance Management:
Observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience:
Deliver a great brand experience, encompassing both sales and service. Team Development:
Manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance:
Ensure that all colleagues are up to date with their training metrics. Market Analysis:
Analyze local market changes that may impact trade to stay ahead of the competition. Why join us? At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. What we can offer you: Samsung Employee Discount Portal Birthday Holiday Perks and Rewards (Discounts across multiple retailers) Monthly Bonus Potential Well-being Tools and Platform Mental Health First Aid Access Seeded Devices – including the latest Flagship Device! Employee Assistance Platform Annual partnership with National Charities Celebrations of Awareness Days and Religious Holidays
#J-18808-Ljbffr
