Location:
Bradford, Petersfield or Chatham Working Pattern:
Hybrid—typically 1 to 3 days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. What We Offer: Holidays: 25 days holiday up to 30 days (depending on service) Pension: We will contribute up to 10% Maternity/Paternity: Enhanced maternity (after successful completion of probation) and 4 weeks paternity leave Volunteering: 2 paid days to ‘give back’ to the charity of your choice Development: LinkedIn Learning for all Finance: Snoop Premium available to all colleagues Medical: Opportunity to opt in for Private Medical Insurance Bonus: Discretionary annual bonus The Role: You and Your Team: Reporting to the Strategy Assurance Lead, the Strategy Assurance Analyst provides analytical, technical, and strategic support across the Strategy Assurance team. As a Strategy Assurance Analyst, you will: Understand the Customer Operations strategy assurance reports and processes. Lead on the development and monitoring of the MI suite to deliver accurate assurance, gather observations, derive insights, and create measurable improvements to customer outcomes & business performance. Review strategies & processes to create measurable improvements to customer outcomes & business performance. Collate results and outputs and present them to the business, providing a narrative from the data. Challenge the status quo to ensure strategies, processes, and measures of success are optimal. Identify, problem-solve, and address areas of risk or inefficiency. Promote improvements to customer outcomes & experience. Influence stakeholders through dynamic utilisation of presentations and business reports. Produce accurate analytical work and insight. Raise risks via appropriate channels and seek solutions. Support team development, mentoring Strategy Assurance Specialists. Attest the data and make improvements to strategy adherence and other MI reports. Ensure accurate data is scoped for customer journey testing. Present regularly at the strategy forum. Support operations readiness by monitoring and attesting data. Communicate findings clearly with the wider business. Deputise for the Strategy Assurance Lead where required. Support specialists with queries and peer reviews for reports/metrics. What We’re Looking For: Numerate Good SQL experience Strong competency in using Excel and PowerPoint PowerBI Snowflake is preferable Curious and analytically minded Customer-centric solutions architect Strong oral and written communication Resilient to challenges and stressful situations Risk or assurance background Who We Are: At Vanquis, we have a simple purpose: to deliver caring banking so our customers can make the most of life’s opportunities. Established in 1880, we’re now a FTSE All Share company and leading specialist bank. We take care of our colleagues as well as our customers, working hard to create a rewarding and supportive work environment. Vanquis Bank is an Equal Opportunity Employer If there’s anything we can do in the recruitment process to help you achieve your best, get in touch.
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Bradford, Petersfield or Chatham Working Pattern:
Hybrid—typically 1 to 3 days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. What We Offer: Holidays: 25 days holiday up to 30 days (depending on service) Pension: We will contribute up to 10% Maternity/Paternity: Enhanced maternity (after successful completion of probation) and 4 weeks paternity leave Volunteering: 2 paid days to ‘give back’ to the charity of your choice Development: LinkedIn Learning for all Finance: Snoop Premium available to all colleagues Medical: Opportunity to opt in for Private Medical Insurance Bonus: Discretionary annual bonus The Role: You and Your Team: Reporting to the Strategy Assurance Lead, the Strategy Assurance Analyst provides analytical, technical, and strategic support across the Strategy Assurance team. As a Strategy Assurance Analyst, you will: Understand the Customer Operations strategy assurance reports and processes. Lead on the development and monitoring of the MI suite to deliver accurate assurance, gather observations, derive insights, and create measurable improvements to customer outcomes & business performance. Review strategies & processes to create measurable improvements to customer outcomes & business performance. Collate results and outputs and present them to the business, providing a narrative from the data. Challenge the status quo to ensure strategies, processes, and measures of success are optimal. Identify, problem-solve, and address areas of risk or inefficiency. Promote improvements to customer outcomes & experience. Influence stakeholders through dynamic utilisation of presentations and business reports. Produce accurate analytical work and insight. Raise risks via appropriate channels and seek solutions. Support team development, mentoring Strategy Assurance Specialists. Attest the data and make improvements to strategy adherence and other MI reports. Ensure accurate data is scoped for customer journey testing. Present regularly at the strategy forum. Support operations readiness by monitoring and attesting data. Communicate findings clearly with the wider business. Deputise for the Strategy Assurance Lead where required. Support specialists with queries and peer reviews for reports/metrics. What We’re Looking For: Numerate Good SQL experience Strong competency in using Excel and PowerPoint PowerBI Snowflake is preferable Curious and analytically minded Customer-centric solutions architect Strong oral and written communication Resilient to challenges and stressful situations Risk or assurance background Who We Are: At Vanquis, we have a simple purpose: to deliver caring banking so our customers can make the most of life’s opportunities. Established in 1880, we’re now a FTSE All Share company and leading specialist bank. We take care of our colleagues as well as our customers, working hard to create a rewarding and supportive work environment. Vanquis Bank is an Equal Opportunity Employer If there’s anything we can do in the recruitment process to help you achieve your best, get in touch.
#J-18808-Ljbffr
