We are the University of Cumbria,
for and from Cumbria and our localities, rooted in serving our communities, with people, place and partnership at our heart. Now is a very exciting time to be joining us because we are delivering a new "Towards 2030" strategic plan focused on making the most of our three most valuable assets;
People, Place and Partnerships , to become a catalyst for economic well-being for our region, nationally and internationally. We are recruiting to the post of Student Casework Officer, based within the Academic Registry. Working closely with the Student Casework Manager, the Casework Officer will provide expert advice and guidance on the range of University casework procedures including Complaints, Disciplinary, Fitness to Study and Fitness to Practise. They will deliver day to day administrative support for Student Complaints, including overseeing casework activity, drafting Completion of Procedures letters and collating student case files for submission to the Office of the Independent Adjudicator. We are seeking to appoint a dynamic and professional individual with a passion for providing a high quality service in sensitive and complex circumstances. You will have experience of handling Student Casework, preferably within a HE setting and have a good understanding of the HE sector, including relevant legislation and regulatory frameworks e.g. the Office of the Independent Adjudicator. In this role you will work proactively and collaboratively with a range of stakeholders across both Academic Institutes and Professional Services to support and manage student casework activity, applying learning to improve the student experience and to inform and influence internal policy development. Hybrid working arrangements can be supported for this role, in line with business needs, with a minimum of 3 days a week on campus each week. Interviews are expected to take place on Tuesday 4 February on the Lancaster Campus. We offer a comprehensive set of staff benefits which includes a competitive salary, 35 hour full-time working week,
33 days holiday plus bank holidays ,
hybrid working
in line with business need, and an excellent
pension scheme
with
8% employer contribution . We encourage applications from the broadest range of society, including all under-represented groups with particular emphasis on Black, Asian and Minority Ethnic candidates, who are currently under-represented in our University and in comparison to the sector.
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for and from Cumbria and our localities, rooted in serving our communities, with people, place and partnership at our heart. Now is a very exciting time to be joining us because we are delivering a new "Towards 2030" strategic plan focused on making the most of our three most valuable assets;
People, Place and Partnerships , to become a catalyst for economic well-being for our region, nationally and internationally. We are recruiting to the post of Student Casework Officer, based within the Academic Registry. Working closely with the Student Casework Manager, the Casework Officer will provide expert advice and guidance on the range of University casework procedures including Complaints, Disciplinary, Fitness to Study and Fitness to Practise. They will deliver day to day administrative support for Student Complaints, including overseeing casework activity, drafting Completion of Procedures letters and collating student case files for submission to the Office of the Independent Adjudicator. We are seeking to appoint a dynamic and professional individual with a passion for providing a high quality service in sensitive and complex circumstances. You will have experience of handling Student Casework, preferably within a HE setting and have a good understanding of the HE sector, including relevant legislation and regulatory frameworks e.g. the Office of the Independent Adjudicator. In this role you will work proactively and collaboratively with a range of stakeholders across both Academic Institutes and Professional Services to support and manage student casework activity, applying learning to improve the student experience and to inform and influence internal policy development. Hybrid working arrangements can be supported for this role, in line with business needs, with a minimum of 3 days a week on campus each week. Interviews are expected to take place on Tuesday 4 February on the Lancaster Campus. We offer a comprehensive set of staff benefits which includes a competitive salary, 35 hour full-time working week,
33 days holiday plus bank holidays ,
hybrid working
in line with business need, and an excellent
pension scheme
with
8% employer contribution . We encourage applications from the broadest range of society, including all under-represented groups with particular emphasis on Black, Asian and Minority Ethnic candidates, who are currently under-represented in our University and in comparison to the sector.
#J-18808-Ljbffr
