Student Engagement And Recruitment Lead

Newly created, critical role supporting prospective students Full-time, permanent position based on the city’s edge in Carlton Attractive remuneration package on offer About Us At Melbourne Business School (MBS) our purpose is to unleash ideas and leaders for a sustainable future. Our vision is to be among the top-ranked providers of business education within the Asia-Pacific Region, to be the first choice of students and clients seeking award and non-award educational experiences, and to be esteemed globally as a leading supplier of academic and business research. The Opportunity As the first point of contact for prospective student enquiries, this role will provide a high-quality experience and accurate course information and be responsible for the recruitment of target numbers of qualified commencing learners into the School’s Award programs. A newly created role, as the successful candidate you will work in collaboration with Marketing & Communication peers and relevant members of the Academic Division (including Admissions) to shape the student value proposition, take it to market and engage with potential students, convert their interest to applications before handing over to the Admissions team for enrolment, achieved through an integrated sales/recruitment strategy and operations driven by exemplary stakeholder engagement and management. Some key accountabilities will include: Development, review, and implementation of the MBS student recruitment plan in consultation with relevant internal stakeholders including Deputy Dean, Academic Directors and key Academic Services personnel. Maintaining a strong knowledge of market trends, the competitive environment and customer buyer behaviours, and provide relevant customer and market insights to senior colleagues. Ensuring regular reporting on student recruitment performance against target enrolments. Delivery of a comprehensive annual program of student recruitment activities across a range of formats, including group information sessions and 1:1 advising sessions. Ensuring an effective program of conversion activities are in place to accelerate and optimise the performance of the Recruitment funnel. Working closely with Academic Directors and Admissions to bring applicants through the student recruitment funnel in preparation for enrolments by the Admissions team. About you A dedicated customer experience and sales professional with a passion for Education, you will bring to us relevant student recruitment experience gained within an Australian tertiary education setting and strong relationship management skills, including the ability to interact with and gain co-operation from internal and external stakeholders at various levels. Suitable qualifications in Business, Marketing, Education or a related field would be advantageous. What’s on offer We value our people and ensure that we can reward you with more than just a salary and our benefits include: Competitive remuneration, including not-for-profit salary packaging options and generous parental leave provisions Flexible/hybrid work options Subsidised gym membership, health and wellbeing programs and regular social events Access to world-class learning and development programs at a discounted rate A workplace that promotes diversity, collaboration, and new ideas in the heart of Melbourne's innovation precinct Working alongside talented and supportive colleagues who are passionate about innovation and creativity To express your interest, please submit your application including a covering letter and a current resume highlighting how you meet the key selection criteria by Monday February 3rd 2025.

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