Student Support and Guidance Coordinator (011-25)

Full time permanent Location: London Salary: £34,240 to £37,813 per annum (Including London Allowance) Introduction to YSJ university Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging. York St John University, London is seeking to recruit a talented, proactive, flexible and motivated individual to join the rapidly expanding team as one of the London Student Support and Guidance Coordinators. The Team York St John, London is seeking to recruit a talented, proactive, flexible and motivated individual to join the rapidly expanding team as one of the London Student Support and Guidance Coordinators. The purpose of this relatively new role is to deliver academic and pastoral support to our London students. The role will contribute significantly to facilitating the development of high-quality support provision for students that will enhance the integration of international students into UK university life and the overall student experience. The Role The delivery of a successful Academic Skills Programme, designed to support both international and home students. The Student Support and Guidance Coordinator will contribute to the development of content for this programme, delivery of content, engagement monitoring, and gathering of student feedback. The main point of contact for wellness support and guidance for students at the London Campus, including recognizing and responding to the support needs of students in distress, logging and reporting case notes, and signposting/referring to internal wellness services. Contributing to the efficient delivery of the Academic Tutoring Programme, ensuring that all students have an Academic Tutor and that stakeholders are trained in the skills necessary to provide tutoring. This post holder will be expected to communicate and collaborate effectively across wider student support teams including academic quality, employability and library services, as well as other professional services teams in London and York. Required Skills and Experience Understanding of the skills development needs of students, at the undergraduate and postgraduate level Experience in delivering a skills development programme Experience in providing support to students in distress Ability to manage competing deadlines and work effectively under pressure Ability to work independently with minimum supervision Excellent communication skills, both verbal and written Additional Information If you are interested in the role and would like an informal discussion about it, please email Zara Skelton, London Student Support and Guidance Manager (z.skelton@yorksj.ac.uk), or Cassie Price, Head of Programme Development and Academic Quality (c.price1@yorksj.ac.uk). Unfortunately, this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you can evidence right to work in the UK via an alternative route. Closing Date: 05 Feb 2025 Category: Admin & Technical (Including Research vacancies)

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