Student Support Officer

Student Support Coordinator Salary banding: £22,880 Location: Blackwood, NP12 1BA (Onsite) Contract: Full-time, permanent Hours of work: Monday to Friday 09:00am to 16:30pm About Us At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success. About the role As a Student Support Coordinator, your primary role is to conduct progress reviews, identify areas for improvement, provide guidance, and offer support to enhance the learning experience. Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors. Your impact Conduct regular and comprehensive progress reviews for JGW+ Learners, assessing their achievements, challenges, and overall achievement of ILP. Provide individualised support to learners based on progress reviews, addressing specific needs and challenges to ensure successful participation in the programme. Collaborate with learners to set realistic goals and develop action plans, tracking progress and adjusting strategies as needed. Collaborate and foster clear communication with JGW+ team members, and relevant stakeholders to ensure a coordinated approach to learner support. Maintain accurate and up-to-date records of learner progress, utilising data management systems and digital platforms to track achievements, milestones, and areas for improvement. What are we looking for? Essential · A strong passion for working with young people and supporting their growth. · Excellent interpersonal and communication skills. · Full Driving Licence and use of own vehicle · Willingness to undergo a DBS check (cost covered by the company) and EWC registration What’s in it for you? At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more. Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics. Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace. Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion. If you're passionate about developing others and making a difference, we’d love to hear from you! Job Types: Full-time, Permanent Pay: £22,880.00 per year Schedule: Monday to Friday Work Location: In person

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