Location:
London, England Country:
United Kingdom Region:
United Kingdom Reference Number:
1241239100-d2713 Position Type:
Permanent Category:
Retail Job Function:
Store - Management Entry Level:
Mid to Senior Level (Management) Since its launch in 1993, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Primary Purpose: The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting, and by ensuring compliance with all Kate Spade standards. We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return, you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. Responsibilities: Creates a high energy, sales and service focused environment; Ensures all customers are being serviced according to the Kate Spade approach standard; Inspires team to meet and exceed performance standards; Takes initiative to act on development needs; Maintains a confident and/or commanding floor presence; Acts as advocate for the team; Creates partnerships with team members; Represents the brand appropriately in all situations. Qualifications: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Competencies: Courage:
Provides current, direct, complete, and actionable positive and corrective feedback to others; faces up to people problems quickly and directly. Creativity:
Comes up with unique ideas and makes connections among previously unrelated notions. Customer Focus:
Dedicated to meeting the expectations of internal and external customers; establishes effective relationships with customers. Drive for Results:
Can be counted on to exceed goals successfully; steadfastly pushes self and others for results. Interpersonal Savvy:
Relates well to all kinds of people; builds constructive and effective relationships. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
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London, England Country:
United Kingdom Region:
United Kingdom Reference Number:
1241239100-d2713 Position Type:
Permanent Category:
Retail Job Function:
Store - Management Entry Level:
Mid to Senior Level (Management) Since its launch in 1993, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Primary Purpose: The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting, and by ensuring compliance with all Kate Spade standards. We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return, you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. Responsibilities: Creates a high energy, sales and service focused environment; Ensures all customers are being serviced according to the Kate Spade approach standard; Inspires team to meet and exceed performance standards; Takes initiative to act on development needs; Maintains a confident and/or commanding floor presence; Acts as advocate for the team; Creates partnerships with team members; Represents the brand appropriately in all situations. Qualifications: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Competencies: Courage:
Provides current, direct, complete, and actionable positive and corrective feedback to others; faces up to people problems quickly and directly. Creativity:
Comes up with unique ideas and makes connections among previously unrelated notions. Customer Focus:
Dedicated to meeting the expectations of internal and external customers; establishes effective relationships with customers. Drive for Results:
Can be counted on to exceed goals successfully; steadfastly pushes self and others for results. Interpersonal Savvy:
Relates well to all kinds of people; builds constructive and effective relationships. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
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