Band 3
Job overview
An exciting opportunity has arisen for an experienced medical secretary to join our team as a Cardiology Medical Support Secretary within the Heart Centre. You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support. You will need to be a highly motivated and flexible team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for a secretary with high standards and an eye for detail. You must have the ability to multi-task and work in a busy, ever-changing environment. This position is 18.75 hours, working Mon-Wed. Medical Secretarial experience would be desirable, and you should be able to work on your own initiative with well-developed communication and interpersonal skills. Possession of RSA stage III typing / word processing (or equivalent), audio transcription, GCSE English (Grade C or above) or equivalent is essential. Possession of an AMSPAR Diploma or equivalent would be a distinct advantage. An understanding of the EPR computer system is desirable but not essential, as full training will be given. Main duties of the job
The post holder will need to demonstrate good communication skills, flexibility, reliability and have an organised approach to work. Working as part of a team of Medical Secretaries, you will support with the management of waiting lists, typing of clinical letters, theatre scheduling, clinic utilisation along with daily office duties as required by the clinical team. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway. The post will be based at Royal Stoke University Hospital but may require cross site working and there may be a need for the post holder to travel between Royal Stoke University Hospital (Stoke-on-Trent) and the County Hospital (Stafford) sites. Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application. Person specification
Qualifications
Good general education to include GCSE English or equivalent. RSA III word processing or equivalent. Experience
Secretarial/clerical background. Audio typing experience. Knowledge & Skills
Knowledge of Microsoft Office package. Knowledge of patient administration and other related systems. Knowledge of medical terminology. Excellent written and communication skills. Ability to work as part of the wider team. Ability to prioritise workload in response to service need. Knowledge of the Hospital EPR system. RTT & pathways. Important information about your application All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly. References - please ensure you provide email addresses for all referees for the last three years of employment. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone. Flexible working will be considered in line with Trust policies. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check. We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format. If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help.
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