Supporter Relations Officer

We love Dogs, do you? Would you like to work for Dogs Trust, the UK’s largest dog welfare charity? We have an exciting opportunity for a Supporter Relations Officer to join our team, based at one of our 23 rehoming centres. The Role of the Supporter Relations Officer is primarily to promote the work of Dogs Trust to key audience groups. They provide first-class customer care for all Dogs Trust supporters, particularly potential and existing legacy pledgers. About this job: As Supporter Relations Officer, you’ll: Promote the work of Dogs Trust to key audience groups in their catchment area and to support them accordingly. Provide a vital link to the community, stewarding supporters wherever they may be on their Dogs Trust journey by handling local supporter legacy and Canine Care Card enquiries, as well as in memory donations. Spend time in the community, visiting local businesses and people, as well as organising community talks to relevant audience groups. Organise supporter events and tours at the rehoming centres throughout the year. Organise and attend events with the Dogs Trust Village. About you: The successful candidate will have experience in a public facing role and a passion and commitment to the work and aims of Dogs Trust. They will be a strong communicator with excellent interpersonal and organisational skills and the ability to develop and prioritise their own workload, working well under pressure and to deadlines. What you need to know: As the role is primarily customer-facing, the SRO is based at the rehoming centre. However, they spend a portion of their time in local communities. This role involves frequent travel, both locally and across the UK, including some overnight stays, as well as weekend and evening work. A full UK manual driving licence is essential. To apply for this position please click the APPLY NOW button. Our application process requires you to complete an application form and a covering letter explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us.

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