Location - West Midlands
Temporary to Permanent position
Hours -
8:30am – 5:30pm Monday to Thursday (1-hour lunch break) 8:30am – 5:00pm Friday (30-minute lunch break) We are seeking a professional and dedicated Switchboard Administrator to join our team. As the “voice of the company,” you will be the first point of contact for our customers, making a lasting impression through your excellent communication skills, professionalism, and ability to multitask. This is a varied role that combines reception duties with administrative support for the operations team.
Key Responsibilities: Reception – Operations Answer incoming phone calls, direct them to the appropriate person, and take accurate messages. Maintain the company phone directory. Distribute incoming email enquiries to the correct departments. Manage incoming and outgoing mail, packages, and deliveries. Respond to enquiries, providing timely and accurate information. Meet and greet visitors in a friendly and professional manner. Assist with customer complaints or issues, escalating when necessary. Maintain a clean and organised office environment. Operations Administrative Support Perform various administrative tasks such as data entry, filing, and preparing documents. Assist in the preparation of reports, presentations, and correspondence. Arrange hotels, flights, and hire cars for staff. Maintain an inventory of office supplies and order stationery when needed. Control stock of refreshments and purchase items as required. Manage uniform orders and conduct quarterly PPE reviews with engineers, distributing equipment as needed. Responsibilities and Authorities: Ensure the efficient and timely completion of all tasks, prioritising your workload effectively. Continuously review procedures to improve performance and contribute to the organisation's development. Maintain professionalism and uphold the company’s reputation with customers and suppliers. Health, Safety, Quality & Environment Responsibilities: Work safely in line with the company’s values of integrity, openness, and respect. Assist with internal and external HSQE audits and participate in continual improvement activities. Familiarise yourself with HSQE policies and objectives. This role offers a fantastic opportunity to contribute to the company's success while developing your skills in a supportive environment. If you are organised, professional, and eager to provide exceptional service, we’d love to hear from you! Apply now or contact Natasha - natasha.denbraber@mercuryhampton.com #J-18808-Ljbffr
Hours -
8:30am – 5:30pm Monday to Thursday (1-hour lunch break) 8:30am – 5:00pm Friday (30-minute lunch break) We are seeking a professional and dedicated Switchboard Administrator to join our team. As the “voice of the company,” you will be the first point of contact for our customers, making a lasting impression through your excellent communication skills, professionalism, and ability to multitask. This is a varied role that combines reception duties with administrative support for the operations team.
Key Responsibilities: Reception – Operations Answer incoming phone calls, direct them to the appropriate person, and take accurate messages. Maintain the company phone directory. Distribute incoming email enquiries to the correct departments. Manage incoming and outgoing mail, packages, and deliveries. Respond to enquiries, providing timely and accurate information. Meet and greet visitors in a friendly and professional manner. Assist with customer complaints or issues, escalating when necessary. Maintain a clean and organised office environment. Operations Administrative Support Perform various administrative tasks such as data entry, filing, and preparing documents. Assist in the preparation of reports, presentations, and correspondence. Arrange hotels, flights, and hire cars for staff. Maintain an inventory of office supplies and order stationery when needed. Control stock of refreshments and purchase items as required. Manage uniform orders and conduct quarterly PPE reviews with engineers, distributing equipment as needed. Responsibilities and Authorities: Ensure the efficient and timely completion of all tasks, prioritising your workload effectively. Continuously review procedures to improve performance and contribute to the organisation's development. Maintain professionalism and uphold the company’s reputation with customers and suppliers. Health, Safety, Quality & Environment Responsibilities: Work safely in line with the company’s values of integrity, openness, and respect. Assist with internal and external HSQE audits and participate in continual improvement activities. Familiarise yourself with HSQE policies and objectives. This role offers a fantastic opportunity to contribute to the company's success while developing your skills in a supportive environment. If you are organised, professional, and eager to provide exceptional service, we’d love to hear from you! Apply now or contact Natasha - natasha.denbraber@mercuryhampton.com #J-18808-Ljbffr
