System Administrator

Start date: March/April 2025 Location: Northwood, UK Clearance: SC Clearance/ NATO Secret Requirements Skill, Knowledge & Experience: Knowledge and practical experience in VMware virtualization technology. Configure, upgrade, deploy. Knowledge and practical experience in configuring iSCSI targets for virtualized environments. Knowledge and experience in Microsoft Server Technologies; Active Directory, Microsoft Exchange. Knowledge of ITIL IT service management model; Knowledge of Incident and Problem Management processes and experience in this area; Ability to write technical documentation and user guides; Ability to communicate effectively orally and in writing. Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; looks beyond the obvious and doesn't stop at the first answer. Customer Focus: Focuses on customer needs and satisfaction; acts with customers in mind; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect. Specific Working Conditions: Must be able to lift items up to 25kg. This position requires physical work on deployed warships involving movement in small spaces. This position requires 25%-40% Temporary Duty away from site. This position requires personnel to be fully deployable. Duties and Role: Involved in the transfer and set to work of deployed CIS installations during the operational handover of Standing Naval Forces (SNF) NATO flagships. Provides remote support to Flagships of those nations involved in the Standing Naval Forces (SNF's). Assists Core Section Head with the day to day System Administration (SA) of the Hardware (HW) and Software (SW) of the currently fielded version of MS Windows Server, to include managing Active Directory Services (Domain Controller, Group and Security Policies), as well as the DNS and DHCP servers. Assists with the day to day System Administration (SA) of the Hardware (HW) and Software (SW) of the currently fielded version of VMWare Virtualization technology, to include installation and troubleshooting of ESX hosts. Assists with the System Administration of the Storage Area Network (SAN) to include routine backup of the SAN, as required by the SLA and local Standard Operating Procedures (SOPs). Assists with the System Administration of HW and SW of assigned systems. Assists with keeping all technical and service oriented documentation pertaining to assigned systems, prepared, properly stored and kept up-to-date. Maintains a close liaison with other technicians and engineers within the CSU and the wider NCI Agency.

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