Employer Queen Victoria Hospital NHS Foundation Trust Employer type NHS Site Queen Victoria Hospital Town East Grinstead Salary £37,338 - £44,962 per annum Salary period Yearly Closing 05/01/2025 23:59
System Improvement and Delivery Lead NHS AfC: Band 6 Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.
Due to a secondment, an exciting opportunity has arisen within the Clinical Systems Team for the role of System Improvement and Delivery Lead.
Main duties of the job The System Improvement and Delivery Lead role will support the Clinical Systems Team and the Information and Data Quality Analyst to manage the coordination of a range of projects and process improvement initiatives.
Detailed job description and main responsibilities The post holder will report to the Clinical Systems Manager and will work closely with and receive work packages from the Clinical Systems Manager and Information and Data Quality Analyst to ensure that the work stream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery.
Person specification Qualifications
Educated to degree level or specialist knowledge in this field through practical experience
Evidence of ongoing learning and development
Experience
Experience of working with patient or customer focussed IT based systems
Clinical application testing experience
Experience of using service desk software for call logging and incident management
Training and testing experience
Experience of working with Dedalus Clinicom/PatientCentre
Knowledge
Understanding of customer/user issues and how they impact on use of IT systems
Data quality standards applicable to the data and processes being supported
Knowledge and awareness of different systems used within an NHS Trust
Understanding of Information Governance issues when using patient based systems
Understanding of issues affecting clinical services.
Skills
Skills in using a patient or customer focussed IT system.
Advanced keyboard skills and ability to use personal computer software for the majority of the day including Microsoft applications, most notably Excel and Access
Communication with users and colleagues by telephone, in writing and face-to-face.
Attention to detail and accuracy
Ability to act on own initiative, self-motivate and prioritise workload.
Ability to liaise with all levels of staff and disciplines in the Trust.
Attributes
Able to work well as part of a team
Positive and enthusiastic attitude
Able to support and encourage others
The closing date given is a guide only. You are therefore advised to submit your application as early as possible to avoid disappointment.
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