System Support Analyst

·
Full time
Location: Orpington
·
Job offered by: GerrardWhite
·
Category:
System Support Analyst

Orpington Office based

£30,000 DOE

About the Role

Gerrard White are working with our

well respected leading law firm client

who are on the search for a

System Support Analyst . This role offers a dynamic blend of technical expertise, problem-solving, and collaboration.

Who You Are

You bring

3+ years of expertise

with

Practice Management Systems (PMS) , within a

legal environment .

Your skill set includes

system administration, training, upgrades, data cleansing, scripting, and development

- always tailored to meet business and user needs.

Knowledge of

SOS Connect

and

Practice Manager

is a plus.

You have

2+ years of experience

as an analyst or developer, showcasing your ability to:

Analyse, present, and query system data.

Design, develop, and test software applications.

Coordinate and manage software projects.

About the Team

The team is at the heart of optimising business processes and system functionality. They oversee the support, implementation, configuration, and integration of software applications that streamline workflows and enhance efficiency. Collaboration is key to their success; they value diverse expertise, encourage shared problem-solving, and strive to create a dependable knowledge base.

Key Responsibilities

Front line PMS Support : Provide front line support and administrative coverage for the Practice Management System, addressing customisations, workflow management, reporting, and development.

Lead Projects : Take ownership of critical PMS-related projects, including:

Annual PMS Software Upgrade : Manage and coordinate the upgrade process.

Ongoing PMS Data Cleansing/Housekeeping : Oversee data quality initiatives to maintain system accuracy.

System Enhancements : Support broader business systems and lead system change initiatives to align with evolving organisational needs.

Ready to take the next step in your career? Apply now and become a part of a growing team!

GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at

www.gerrardwhite.com .

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