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1a2c8349af34 Job Views:
94 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Salary
up to
£38,207 (dependent on experience) plus a £2,000 South East allowance for candidates based at Culham, and a generous benefits package. Location: Culham, Oxfordshire or Whitehaven, Cumbria (hybrid working). Permanent, Full-Time (37.5 hours per week). Some of the responsibilities of this role include: Responsibility for ensuring stability, continuity, and availability of all core applications, providing a rapid response to incidents and escalated user queries. Proactively identifying opportunities to better support business processes, working with management and end-users to support new and existing applications and reports. Work across a variety of applications and projects including set-up, maintenance, and ensuring the delivery of a high-quality service. Support and participate in problem and knowledge management processes – create and maintain knowledge articles in conjunction with our Managed Service Provider and working instructions. Support operational activities through effective incident and data resolution, minimising disruption to the end-user. Configure and manage the system(s) in line with the documented change control process and access permissions to ensure the requirements of the organisation are met, whilst having due regard for the system and modular interdependencies and interfaces together with local user and national data security (access) requirements. Provide second/third line specialist incident and data resolution to support the progression of BPSS activities, recording and managing all activities relating to the progression of requests and incidents using the service management tools. User Acceptance Testing for quarterly patches, and system improvements. To be successful in the role you will need to display the following experience and skills: Experience of Business Systems or Business Applications, preferably in Oracle Fusion, HCM and related modules. Hold, or be willing to gain within 12 months, the ITIL Foundation Certification. Have a pragmatic attitude to problem solving. An ability to comprehend technical issues. Have a high degree of accuracy and attention to detail. Have highly developed interpersonal skills to work as a team member and customer liaison. Have a methodical and organised approach. Strong communication skills, which can be adapted to suit all audiences. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button. Created on 22/01/2025 by TN United Kingdom
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Location:
Job Category:
Other Job search engine - EU work permit required:
Yes Job Reference:
1a2c8349af34 Job Views:
94 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Salary
up to
£38,207 (dependent on experience) plus a £2,000 South East allowance for candidates based at Culham, and a generous benefits package. Location: Culham, Oxfordshire or Whitehaven, Cumbria (hybrid working). Permanent, Full-Time (37.5 hours per week). Some of the responsibilities of this role include: Responsibility for ensuring stability, continuity, and availability of all core applications, providing a rapid response to incidents and escalated user queries. Proactively identifying opportunities to better support business processes, working with management and end-users to support new and existing applications and reports. Work across a variety of applications and projects including set-up, maintenance, and ensuring the delivery of a high-quality service. Support and participate in problem and knowledge management processes – create and maintain knowledge articles in conjunction with our Managed Service Provider and working instructions. Support operational activities through effective incident and data resolution, minimising disruption to the end-user. Configure and manage the system(s) in line with the documented change control process and access permissions to ensure the requirements of the organisation are met, whilst having due regard for the system and modular interdependencies and interfaces together with local user and national data security (access) requirements. Provide second/third line specialist incident and data resolution to support the progression of BPSS activities, recording and managing all activities relating to the progression of requests and incidents using the service management tools. User Acceptance Testing for quarterly patches, and system improvements. To be successful in the role you will need to display the following experience and skills: Experience of Business Systems or Business Applications, preferably in Oracle Fusion, HCM and related modules. Hold, or be willing to gain within 12 months, the ITIL Foundation Certification. Have a pragmatic attitude to problem solving. An ability to comprehend technical issues. Have a high degree of accuracy and attention to detail. Have highly developed interpersonal skills to work as a team member and customer liaison. Have a methodical and organised approach. Strong communication skills, which can be adapted to suit all audiences. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button. Created on 22/01/2025 by TN United Kingdom
#J-18808-Ljbffr
