A global market leader in food production. The organisations products are available in more than 120 countries around the world. Production takes place at over 16 locations worldwide and they employ more than 7,000 people. The food range continues to be exciting, with new products joining the familiar range of favourites on a regular basis. A household name that enjoys a family culture. They are renowned for looking after their staff by creating a positive and rewarding culture. You will have the opportunity to develop here and be trained further as an IT and Network focused employee. Job security, personal development and job satisfaction await the chosen candidate. A 100 year old company, that understands the value of its people.
The chance to develop your networking skills will be on offer within this role. The role is varied across the IT Engineering duties listed below but for a candidate that enjoys working with Networks, then this could be the ideal opportunity for you.
Benefits:
Salary up to £35,000 per annum – with regular reviews and incremental salary / positional improvement based upon performance
28 days holiday plus bank holidays
£200 payment for on call (1 in 4 remote on call and only after month 2 of employment)
Paid for on call per hourly rate
Company phone & laptop
Company car to be used for dual site visits (within nearby locations)
5 day working week (early finish Fridays at 12 noon)
4% pension
Death in Service
Training including possibility of certified training
Purpose of the Role:
Working in a fast paced environment with time critical solutions required, this role is to support all areas of the business to ensure effective IT solutions are in place at all times.
Key Accountabilities and Responsibilities:
Supporting the end user base with 1st/2nd/3rd line incident tickets
Project Management work
Supporting key business systems
Performance management of business systems
Performing hardware and software maintenance/upgrades where needed
3rd party Supplier management
Documentation of software/systems
Part of an on call, 24-hour team rota, providing cover on nights and bank holidays.
Maintaining a high degree of customer service
Qualifications / Experience:
Microsoft Windows Server Management (2012/2016/2019)
Desktop PCs and Operating systems (Windows 10/8/7/XP)
Active Directory, Group Policy, DNS, DHCP
Networking and firewalls including VLANs, trunking, content filtering and application rules
Cisco VOIP Telephone installs and maintenance
Virtualisation technologies including Hyper-V and VMware vSphere
Backup/DR technologies including Veeam
ERP / Business Process Knowledge
IT Security - Desktop/File & Folder/Network/Internet
Retail EPOS experience
Advanced hardware / Software diagnosis and fault finding skills
Working under own initiative
Flexible working hours, required to work out of hours
Recording problems and their solutions for future reference
Training users on new systems or software applications
At least 5 years’ experience in a similar role
Highly motivated team player with the skills and ability to manage changing priorities
Liaison with third parties to seek solutions
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