Systems Administrator

At DaVita UK, we provide dialysis care for over 2,000 patients across 27 clinics in the UK. We’re part of DaVita International who are focused on transforming care and improving the quality of life for people receiving dialysis treatment globally. We are an independent nurse-led provider working in partnership with the NHS to deliver the highest level of care in state-of-the-art clinics with the most technologically advanced equipment. Role overview: DaVita UK Ltd is looking for a Systems Administrator who will oversee third-party IT support operations, manage user support tickets, contribute to IT projects, and perform networking and system administration tasks. This role ensures efficient IT service delivery and aligns with business priorities whilst adhering to DaVita global standards. The role is office-based at our head office in Colliers Wood SW19 2JD, London. Main Duties Manage user support tickets with the external IT partner, ensuring timely resolution and SLA compliance. Perform routine maintenance, updates, and troubleshooting for systems and applications. Oversee user onboarding/offboarding, including account setup and IT inductions. Contribute to IT projects including Active Directory domain migrations, application implementations, and system upgrades. Support and troubleshoot network connectivity across all DaVita locations. Maintain the IT asset inventory and coordinate procurement needs. Collaborate with the IT Manager to align operations with organisational goals. To be successful in this role, you’ll need: Required: Bachelor’s degree in IT or related field (or equivalent experience). 2+ years in a systems administrator or similar IT role. Strong troubleshooting skills and proficiency in Windows environments, including Active Directory and M365 support. Experience of maintaining and supporting networks across multiple sites. Good knowledge of Cyber Security principles and best practices. Preferred: Familiarity with external IT vendor coordination. Knowledge of cloud platforms (Azure, AWS). Personal Attributes Customer-focused, organised, and proactive problem-solver. Strong communicator, able to work both independently and collaboratively. What can you expect when you join? Salary depending upon experience. Monday – Saturday day shifts. Commitment to your training and development. 35 Days paid leave per year (including bank holidays). Company Pension Scheme. A “community first, company second” culture based on Core Values that really matter. An exciting, collaborative and driven multinational environment. Live our mission: To be the Provider, Partner, and Employer of Choice. Dedication, above all, to caring for our patients and teammates.

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