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Who we are...
At Odysea, we believe that slow food is the necessary antidote to the restlessness of modern life. It brings us together, feeds conversation, creates new traditions, new rituals, and new stories. For us, life revolves around the kitchen table in Greece, and we want everything we create to reflect that. It's simple: we only sell food that we would happily share with our own family.
For more than 30 years, Odysea has worked with specialist suppliers to bring the finest Greek and Mediterranean products to the UK. Every product we supply has a story or something special about it: when a producer serenades their goats with classical music or painstakingly transports their beehives by boat, you can really taste their passion and dedication in the end product - and that's the real secret ingredient.
We are an entrepreneurial and dedicated team that values our family culture and takes personal accountability for our customers' and suppliers' satisfaction. Our teams operate in a rapidly growing, fast-paced, highly pressurised environment where individuals are expected to deliver against tight deadlines. We want people who are passionate, energetic, innovative, and flexible to operate in our dynamic environment.
What We're Looking For...
We are seeking a Systems Administrator to assist our growing internal team with technical and operational queries across a wide range of business processes. Your duties will include responding to system operation inquiries, documenting the issues, and working towards the optimal solution. The right person for this role will have a deep interest in technology and will utilise creative thinking and problem-solving skills to address issues.
The Systems Administrator will love working with technology and thrive with the variety of supporting internal customers and troubleshooting technical scenarios. You will be supporting a range of Accounting, Stock, CRM, E-Commerce, Business Intelligence and Supply Chain Management modules within the Intact ERP Software solution and you will be a key member of this evolving team.
The role is based in Leyton, London (UK) and working from the office and we are open to this role being full or part time.
Your Day To Day Responsibilities...
System Maintenance and Support: Maintain and administer servers, network devices, and other IT infrastructure components Perform routine system monitoring, backups, and data integrity checks Troubleshoot hardware and software issues across all systems and devices ERP and Business Management Software: Provide day-to-day support and maintenance for ERP systems, ensuring optimal performance and integration with other business processes Assist in the implementation and upgrade of ERP and business management software Collaborate with accounting and other departments to ensure that systems support their operational needs Security and Compliance: Implement and maintain security protocols to protect company data and IT resources Ensure compliance with industry standards and company policies Conduct regular security audits and vulnerability assessments User Support and Training: Provide technical support and training to warehouse and office staff on software and hardware usage Develop and maintain user documentation and training materials Respond to and resolve help desk requests in a timely manner Project Management: Participate in IT projects, including system upgrades, new installations, and process improvements Coordinate with vendors and service providers for hardware and software procurement and maintenance Requirements
Your skills, attributes, and experience...
A degree in Computer Science, Accounting or Business A day to day working knowledge of Accounting, ERP or Business Management Software systems Experience in any of the following is desirable but not essential: Strong knowledge of Databases, like SQL Server, MySQL including SQL scripting & SQL Admin Studio Working knowledge of FTP/SFTP, SSL Certs, REST API, SOAP, SoapUI, Postman, Excel, and CSV files Experience in relevant business software - 3rd Party Integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, Business Intelligence A good knowledge of financial and management reporting or financial acumen Proficiency in Microsoft Office suite; experience with marketing analytics tools and CRM software is advantageous A systematic approach to problem solving with strong analytical skills with a "can do" attitude Must demonstrate initiative, with the ability to work independently or as part of a team Excellent communication skills and a friendly empathetic manner Ability to work under pressure and manage customer experience Strong written and verbal communication skills with the ability to translate business requirements into technical information Benefits
What's on offer...
Competitive basic salary Pension BUPA Healthcare Employee Discounts on products Training and development Cycle to work scheme Travel card loan Seniority level
Entry level Employment type
Part-time Job function
Information Technology Industries IT Services and IT Consulting
#J-18808-Ljbffr
At Odysea, we believe that slow food is the necessary antidote to the restlessness of modern life. It brings us together, feeds conversation, creates new traditions, new rituals, and new stories. For us, life revolves around the kitchen table in Greece, and we want everything we create to reflect that. It's simple: we only sell food that we would happily share with our own family.
For more than 30 years, Odysea has worked with specialist suppliers to bring the finest Greek and Mediterranean products to the UK. Every product we supply has a story or something special about it: when a producer serenades their goats with classical music or painstakingly transports their beehives by boat, you can really taste their passion and dedication in the end product - and that's the real secret ingredient.
We are an entrepreneurial and dedicated team that values our family culture and takes personal accountability for our customers' and suppliers' satisfaction. Our teams operate in a rapidly growing, fast-paced, highly pressurised environment where individuals are expected to deliver against tight deadlines. We want people who are passionate, energetic, innovative, and flexible to operate in our dynamic environment.
What We're Looking For...
We are seeking a Systems Administrator to assist our growing internal team with technical and operational queries across a wide range of business processes. Your duties will include responding to system operation inquiries, documenting the issues, and working towards the optimal solution. The right person for this role will have a deep interest in technology and will utilise creative thinking and problem-solving skills to address issues.
The Systems Administrator will love working with technology and thrive with the variety of supporting internal customers and troubleshooting technical scenarios. You will be supporting a range of Accounting, Stock, CRM, E-Commerce, Business Intelligence and Supply Chain Management modules within the Intact ERP Software solution and you will be a key member of this evolving team.
The role is based in Leyton, London (UK) and working from the office and we are open to this role being full or part time.
Your Day To Day Responsibilities...
System Maintenance and Support: Maintain and administer servers, network devices, and other IT infrastructure components Perform routine system monitoring, backups, and data integrity checks Troubleshoot hardware and software issues across all systems and devices ERP and Business Management Software: Provide day-to-day support and maintenance for ERP systems, ensuring optimal performance and integration with other business processes Assist in the implementation and upgrade of ERP and business management software Collaborate with accounting and other departments to ensure that systems support their operational needs Security and Compliance: Implement and maintain security protocols to protect company data and IT resources Ensure compliance with industry standards and company policies Conduct regular security audits and vulnerability assessments User Support and Training: Provide technical support and training to warehouse and office staff on software and hardware usage Develop and maintain user documentation and training materials Respond to and resolve help desk requests in a timely manner Project Management: Participate in IT projects, including system upgrades, new installations, and process improvements Coordinate with vendors and service providers for hardware and software procurement and maintenance Requirements
Your skills, attributes, and experience...
A degree in Computer Science, Accounting or Business A day to day working knowledge of Accounting, ERP or Business Management Software systems Experience in any of the following is desirable but not essential: Strong knowledge of Databases, like SQL Server, MySQL including SQL scripting & SQL Admin Studio Working knowledge of FTP/SFTP, SSL Certs, REST API, SOAP, SoapUI, Postman, Excel, and CSV files Experience in relevant business software - 3rd Party Integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, Business Intelligence A good knowledge of financial and management reporting or financial acumen Proficiency in Microsoft Office suite; experience with marketing analytics tools and CRM software is advantageous A systematic approach to problem solving with strong analytical skills with a "can do" attitude Must demonstrate initiative, with the ability to work independently or as part of a team Excellent communication skills and a friendly empathetic manner Ability to work under pressure and manage customer experience Strong written and verbal communication skills with the ability to translate business requirements into technical information Benefits
What's on offer...
Competitive basic salary Pension BUPA Healthcare Employee Discounts on products Training and development Cycle to work scheme Travel card loan Seniority level
Entry level Employment type
Part-time Job function
Information Technology Industries IT Services and IT Consulting
#J-18808-Ljbffr
