Systems and Administration Officer Ref:40007 (Fixed Term)
Location
Brighton, UK Hours
36.5 hours per week. Requests for flexible working options will be considered (subject to business need). Starting at £29,659 to £33,232, pro rata if part time Contract Type
Fixed Term Contract About the role
We are seeking to appoint a Systems and Administration Officer to join the Housing Services Department to contribute to the day to day operations of all housing software and systems that enable the allocation and management of 5000 bedspaces. You will assist the Housing IT Systems and Administration Manager with the daily management of all student accommodation related systems. This will include the Star-Rez database, the online shop, interaction with Unit 4 and Oracle central database and other University systems, Web Content Manager and other University systems. Working as part of a team, you will provide up to date and accurate information, advice and guidance to students, managers and staff at all levels on a specified range of services, procedures or policies. You will be responsible for the student facing presentation of the Housing Portal to ensure that it is user friendly and accessible to all students as well as ensuring that our webpages and Social Media Content are up to date. You will produce information for training and guidance for the Summer Assistants. You will also demonstrate an ability to solve problems efficiently by having the experience and confidence to extract data and reports from the system and present them in an appropriate format for target audiences. You will liaise between service users and operational teams in relation to queries and requests. About you
Ideally, you will have had prior experience in administration of IT and aspects of Social media packages. You will have outstanding interpersonal and administration skills as well as competent IT skills. You will have confidence in working with internal and external partners on a regular basis. You will take ownership of service requests and enquiries received by the Systems Team. You will be proactive in supporting the team and suggest improvements when and where appropriate. About our Division
The Estates, Facilities and Commercial Services Division is vibrant and dynamic. We are continuously adapting to change and needs of our Students, Faculty, Visitors, and Permanent staff to deliver a great service. You can see our presence all around campus and we work behind-the-scenes to ensure an on-site positive experience for all. Over the last 5 years we have developed the East Slope, now we are working on the Developing of the West Slope: a mix of student housing and spaces for learning, socialising, and student wellbeing services. We are also thrilled to be working on Sustainability Sussex. Our vision is clear. Our strategic goal is for this University to be one of the most sustainable universities in the world. Please find further information regarding the division at Estates, Facilities and Commercial Services: University of Sussex. Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme. Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it’s our people that make us great and we want you to be part of that. The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds. The University requires that work undertaken for the University is performed in the UK. Maternity Cover term until 31st December 2025. If you are experiencing any issues using our application portal or if you require adjustments to be made to the selection process, please contact us on (01273) 873743 or recruitmentadministration@sussex.ac.uk to discuss your requirements.
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Location
Brighton, UK Hours
36.5 hours per week. Requests for flexible working options will be considered (subject to business need). Starting at £29,659 to £33,232, pro rata if part time Contract Type
Fixed Term Contract About the role
We are seeking to appoint a Systems and Administration Officer to join the Housing Services Department to contribute to the day to day operations of all housing software and systems that enable the allocation and management of 5000 bedspaces. You will assist the Housing IT Systems and Administration Manager with the daily management of all student accommodation related systems. This will include the Star-Rez database, the online shop, interaction with Unit 4 and Oracle central database and other University systems, Web Content Manager and other University systems. Working as part of a team, you will provide up to date and accurate information, advice and guidance to students, managers and staff at all levels on a specified range of services, procedures or policies. You will be responsible for the student facing presentation of the Housing Portal to ensure that it is user friendly and accessible to all students as well as ensuring that our webpages and Social Media Content are up to date. You will produce information for training and guidance for the Summer Assistants. You will also demonstrate an ability to solve problems efficiently by having the experience and confidence to extract data and reports from the system and present them in an appropriate format for target audiences. You will liaise between service users and operational teams in relation to queries and requests. About you
Ideally, you will have had prior experience in administration of IT and aspects of Social media packages. You will have outstanding interpersonal and administration skills as well as competent IT skills. You will have confidence in working with internal and external partners on a regular basis. You will take ownership of service requests and enquiries received by the Systems Team. You will be proactive in supporting the team and suggest improvements when and where appropriate. About our Division
The Estates, Facilities and Commercial Services Division is vibrant and dynamic. We are continuously adapting to change and needs of our Students, Faculty, Visitors, and Permanent staff to deliver a great service. You can see our presence all around campus and we work behind-the-scenes to ensure an on-site positive experience for all. Over the last 5 years we have developed the East Slope, now we are working on the Developing of the West Slope: a mix of student housing and spaces for learning, socialising, and student wellbeing services. We are also thrilled to be working on Sustainability Sussex. Our vision is clear. Our strategic goal is for this University to be one of the most sustainable universities in the world. Please find further information regarding the division at Estates, Facilities and Commercial Services: University of Sussex. Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme. Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it’s our people that make us great and we want you to be part of that. The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds. The University requires that work undertaken for the University is performed in the UK. Maternity Cover term until 31st December 2025. If you are experiencing any issues using our application portal or if you require adjustments to be made to the selection process, please contact us on (01273) 873743 or recruitmentadministration@sussex.ac.uk to discuss your requirements.
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