Job Description
Mobile Service & Repairs Manager | Midlands (with occasional nationwide travel) | Full Time Are you passionate about delivering exceptional customer service while keeping cutting-edge eBikes in top condition? We're looking for a
Mobile Service & Repairs Manager
to join the team! This dynamic role is based in the Midlands but will involve occasional travel further afield to support our service and repairs colleagues. Requirements: Strong hands-on experience with repairs and servicing, preferably in eBike maintenance. Ability to manage multiple tasks, plan routes effectively, and allocate jobs efficiently. A proven track record in dealing with customers from consumers to corporate clients. Awareness of commercial considerations when completing jobs, time management. Willingness to travel, with occasional overnight stays as required. A collaborative mindset, supporting colleagues across the business when needed. Duties: Carry out paid and unpaid repairs, perform maintenance, and complete scheduled servicing both on-site at customer locations and in-house at our service centre in Nuneaton. Deliver efficient and effective servicing for fleet eBikes, ensuring maximum reliability and safety. Manage customer support forms and inquiries, ensuring a professional and responsive service. Plan and allocate service jobs using effective journey planning, optimising time and resources. Monitor and manage stock levels to support repairs and servicing. Attend and support events, demonstrations, and other activities, showcasing our products and expertise. Benefits: Competitive salary package Opportunities to attend and support industry events A supportive and collaborative working environment Travel expenses and accommodation covered for overnight stays Training and development opportunities to enhance your career Closing Date:
13th December 2024 What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR.
JBRP1_UKTJ
#J-18808-Ljbffr
Mobile Service & Repairs Manager | Midlands (with occasional nationwide travel) | Full Time Are you passionate about delivering exceptional customer service while keeping cutting-edge eBikes in top condition? We're looking for a
Mobile Service & Repairs Manager
to join the team! This dynamic role is based in the Midlands but will involve occasional travel further afield to support our service and repairs colleagues. Requirements: Strong hands-on experience with repairs and servicing, preferably in eBike maintenance. Ability to manage multiple tasks, plan routes effectively, and allocate jobs efficiently. A proven track record in dealing with customers from consumers to corporate clients. Awareness of commercial considerations when completing jobs, time management. Willingness to travel, with occasional overnight stays as required. A collaborative mindset, supporting colleagues across the business when needed. Duties: Carry out paid and unpaid repairs, perform maintenance, and complete scheduled servicing both on-site at customer locations and in-house at our service centre in Nuneaton. Deliver efficient and effective servicing for fleet eBikes, ensuring maximum reliability and safety. Manage customer support forms and inquiries, ensuring a professional and responsive service. Plan and allocate service jobs using effective journey planning, optimising time and resources. Monitor and manage stock levels to support repairs and servicing. Attend and support events, demonstrations, and other activities, showcasing our products and expertise. Benefits: Competitive salary package Opportunities to attend and support industry events A supportive and collaborative working environment Travel expenses and accommodation covered for overnight stays Training and development opportunities to enhance your career Closing Date:
13th December 2024 What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR.
JBRP1_UKTJ
#J-18808-Ljbffr
