At Husky Technologies TM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Husky Technologies TM has a strong foundation built on innovation, close customer relationships, and unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy.
The Team Lead, End User Computing is accountable for management and operations of all end user devices and peripheral equipment. Responsibilities include design, architecture, sourcing, and management of the end user computing platform, building and maintaining technology standards based on industry best practices, managing a technology roadmap, and proposing/developing new solutions to support the business strategy.
Responsibilities
Identify end user technologies such as desktop workstation hardware, video conferencing technologies, printers, and mobile computers which will improve customer satisfaction, reduce cost, and improve efficiency. Architect, design, implement, test, and deploy end user technology solutions. Complete research using vendors, interviews, and written materials for new and emerging technologies for input into recommendations around potential use within Husky. Work with other team members to develop and test firm images that are used on the majority of our 5,000+ workstation fleet. Collaborate with Infrastructure, Security, and other teams that interface with the end user technology team. Create/test packages and scripts to be distributed through software distribution systems including SCCM and InTune. Collaborate with vendors and other staff to troubleshoot issues and ensure regions/offices receive required support and services. Create and maintain a standards catalog which lists all core end user device platform standards and/or services provided by the End User Computing team. Assign personnel to various projects, direct their activities, and evaluate their work to ensure timelines and service levels are met. Monitor ongoing staff performance and identify opportunities for improvement. Establish metrics to measure efficient use of existing systems and resources. Manage the lifecycle of all endpoint devices by establishing duty cycles and coordinating ongoing refresh initiatives. Ensure assigned IT support tickets are triaged and resolved within agreed-to SLAs. Other duties assigned. Requirements
Comprehensive understanding of PC hardware, meeting room kits, scan guns, printers, mobile devices, software, operating systems, directory services, etc. Experience with software distribution systems. Experience with device and asset management required. Experience in hardware and software design, installation, configuration, maintenance, and troubleshooting required. Problem-solving skills and ability to work under pressure. 10+ years of professional IT experience with increasing supervisory experience. Husky Technologies TM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value, and welcome diversity in our workplace. Job Application
The job application is a simple 3-step process: Verify contact information Upload resume and application details Receive a confirmation email Contact Information
Email Address Phone Number Uploads must be in the PDF file format. No agency or telephone inquiries please.
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Identify end user technologies such as desktop workstation hardware, video conferencing technologies, printers, and mobile computers which will improve customer satisfaction, reduce cost, and improve efficiency. Architect, design, implement, test, and deploy end user technology solutions. Complete research using vendors, interviews, and written materials for new and emerging technologies for input into recommendations around potential use within Husky. Work with other team members to develop and test firm images that are used on the majority of our 5,000+ workstation fleet. Collaborate with Infrastructure, Security, and other teams that interface with the end user technology team. Create/test packages and scripts to be distributed through software distribution systems including SCCM and InTune. Collaborate with vendors and other staff to troubleshoot issues and ensure regions/offices receive required support and services. Create and maintain a standards catalog which lists all core end user device platform standards and/or services provided by the End User Computing team. Assign personnel to various projects, direct their activities, and evaluate their work to ensure timelines and service levels are met. Monitor ongoing staff performance and identify opportunities for improvement. Establish metrics to measure efficient use of existing systems and resources. Manage the lifecycle of all endpoint devices by establishing duty cycles and coordinating ongoing refresh initiatives. Ensure assigned IT support tickets are triaged and resolved within agreed-to SLAs. Other duties assigned. Requirements
Comprehensive understanding of PC hardware, meeting room kits, scan guns, printers, mobile devices, software, operating systems, directory services, etc. Experience with software distribution systems. Experience with device and asset management required. Experience in hardware and software design, installation, configuration, maintenance, and troubleshooting required. Problem-solving skills and ability to work under pressure. 10+ years of professional IT experience with increasing supervisory experience. Husky Technologies TM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value, and welcome diversity in our workplace. Job Application
The job application is a simple 3-step process: Verify contact information Upload resume and application details Receive a confirmation email Contact Information
Email Address Phone Number Uploads must be in the PDF file format. No agency or telephone inquiries please.
#J-18808-Ljbffr
