Team Leader – Home Care

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post. No two days are the same when working with Keane Premier Support Services. We are looking for a confident and responsible Team Leader, who will be overseeing the delivery of our quality service. What do we offer you in return for your motivation and outstanding work? £14 per hour. Wage stream - access a portion of your wages before pay day. Access to a company vehicle whilst on shift (if required). 28 days pro rata holidays. Flexible working patterns to promote work-life balance. Support to reach SVQ qualifications. Training and development opportunities. High street discounts through Blue Light Card. Vivup Employee Benefits Programme. Including cycle to work scheme, discounted gym memberships, free counselling services, savings on food and drink, leisure activities, shopping and much more! Main responsibilities: To effectively and efficiently manage teams of staff providing support to a designated group of service users and staff. To develop and review personalised, outcome focussed support plans for service users, and to ensure the teams are adhering to those support plans within the context of the Health & Social Care standards and Company policy and procedures. Ensure that all support staff within the teams are working towards outcomes identified within service user’s support plans. Encourage participation and partnership between staff, service users, carers, and stakeholders. Formulate risk assessments and ensure staff within the teams understand and adhere to any risk management strategies in place. Keep accurate, up to date written records and ensure support staff do the same as per guidelines and company policy. Ensure that there are adequate, appropriate, and efficient levels of staffing by overseeing staff rotas and annual leave allocation. As a positive role model for staff, encourage positive, respectful relationships within the teams including participation and monitoring of the work information group chats (WhatsApp). Work with senior team to maintain & build new runs/service allocation (availability permitting). Ensure that service hours are optimised by liaising with Health and Social Care Partnership daily, ensuring availability is sourced when vacancies arise. Liaise with social work, health, and other agencies & families/clients. Attend and participate in social work meetings and Adult Support and Protection Case Conferences regarding vulnerable clients. Participate in recruitment and selection process. Complete regulatory notifications for accidents/incidents and other key changes within the service. Report any accidents/incidents, concerns/complaints, and other key changes, to the Service Manager without delay. Organisational Responsibilities: To always work within the Health and Social Care standards and Scottish Social Services Council (SSSC) codes of practice. Be responsible for your own personal development plan, including personal training and development objectives identified in your annual appraisal. Seek and accept advice from your line manager when required, and be clear on the scope of your practice, competency, and accountability. Be proactive in gaining feedback and participation from service users, carers, staff, and stakeholders to assist in service development planning. Adhere to all company policies and procedures. Qualifications: Completion or working towards SVQ level 2/3/4. Registration with SSSC. Skills and Experience: Previous experience in a management position. Previous experience working within a support team. Good written and verbal communication skills. Ability to lead and supervise teams of support staff. Good time management skills. An understanding of the personalised support planning approach. Be an honest, empathetic, reliable individual with a professional attitude. Adhere to company policy and procedures. Work within the Codes of Practice and Health and Social Care Standards.

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