Reporting to the Site Manager/Supervisor, the Team Leader will support managerial duties and ensure that KNAPP provides a fully functional automation system for our exceptional customer service. This is a critical role, and the Team Leader will have experience in leading and coordinating a team of maintenance engineers and carry out hands-on maintenance to ensure the plant runs smoothly and efficiently. Key responsibilities
Promote a strong safety culture and adhere to Health & Safety and statutory procedures. Prepare and chair Daily Review Meetings with Key Stakeholders. Provide emergency breakdown support on all equipment and software, managing issues and adhering to the internal escalation process in partnership with the customer. Control maintenance activities on site, speed of response and quality of repair and standards of workmanship. Coordinate a team of onsite engineers and third-party repair companies with their activities on site. Undertake analysis of CMMS data to assist forward planning for CI opportunities. Maintain Quality of Service by ensuring high-quality communications between both customers and KNAPP. Ensure that reports are well written and legible. Ensure that all spare part usage is accounted for. Provide flexibility and the best use of skills and capabilities of the maintenance team on site. People Leadership including delivery of performance reviews, development and coaching of team, dealing with employee relations issues and employee welfare and wellbeing. Manage the day-to-day running of the team, including tasks such as approving holiday bookings and holding return-to-work meetings. Act as a role model demonstrating company values. Skills, qualifications and experience
Proven history of strength in people leadership and development. A recognised engineering qualification (ONC minimum), ideally HNC or above. Minimum 3 years’ experience in a relevant transferable industry or service. Hold an IOSH certificate & adhere to all company/customer legislative and H&S procedures. Recognised apprenticeship in an engineering field would be desirable. Experience of managing teams would be desirable. Experience of having operated a CMMS system preferred. Proven track record in service maintenance. Ability to communicate clearly verbally and in writing. Computer Literate, MS Office / CMMS systems. Important behaviours to have in line with our company values
Appreciation – Recognises the achievement of others. Creativity – Is resourceful and innovative. Courage – Willing to learn and try new things. Openness – Always approachable and helpful. Reliability – Consistently gives their best. Company benefits
KNAPP will contribute up to 6% pension. Private healthcare including dental and optical cover. Cycle to work scheme. Employee referral scheme. Employee assistance programme. Employee of the Quarter awards. To ensure a speedy application process, please only apply via our application tool. After submitting your application you will receive a confirmation of receipt.
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