Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. Who You Are:
We are looking for local people who share our passion for customer service, accept only the best, and have the ‘can-do’ attitude that creates a positive atmosphere in our centres. As a person, you’ll be engaging; always championing exemplary standards and service; and a leader capable of empowering your team. Responsibilities:
Fusion Lifestyle’s Team Leaders are responsible for ensuring each shift goes off without a hitch. As Team Leader, you will be developed so you can provide management coverage across all aspects of the centre, jumping in wherever needed and ensuring customers are happy. You’ll also ensure team members are deployed to the right places and that they're clearly communicated with on a regular basis. Other responsibilities of this role include (but are not limited to): Act as Duty Manager as-and-when required Ensuring a welcoming front of house presence is delivered at all times Assuming responsibility for centre operations on a shift rotation basis, including key holding, opening and/or closing the centre Coordinating the efficient and effective deployment of the team Undertaking fitness instruction, reception, pool supervision and/or membership sales, as required Cash reconciliation and banking duties Assisting in the development and management of a well-balanced activity and event programme Delivering induction, training, appraisals, development and performance management of staff where required Conducting team briefings (Huddles) Establishing and maintaining excellent relationships with our customers and potential customers How We Can Help You Achieve Your Goals:
We can provide free* training for the necessary qualifications We plan to hold regular meetings with other team leaders so you will be part of a learning community You will have mentorship as you develop your management skills * A Learner's agreement may be required. What We Can Do For You:
We offer attractive employee benefits and competitive rates of pay. We can provide training and qualifications in a range of leisure activities as well as providing skills for life. Our extensive range of training and development opportunities have options for full or part funding. Our Workplace Development Programme can lead towards industry-recognised qualifications and can also lead towards a Bachelor's or even Master's Degree! If you would like to further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you. Click on the link to apply.
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