Team Leader

Job Title: Team Leader Location: Colindale Role: Full-Time Permanent Are you a dynamic and proactive Team Leader or Supervisor looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. Our client is a market-leading business established in the 1960s, in the heart of London’s vibrant and bustling Chinatown. Over the last 55 years, they have grown and expanded, opening locations across the UK and are now one of the nation’s most diverse food retailers. Working as a Team Leader for this people-focused company, you will motivate and inspire your team to provide only the highest levels of service to every customer. As a representative of this growing brand, you will be friendly, positive, approachable, and able to confidently lead and inspire a team to achieve store KPIs. With experience in a supermarket, department store, fashion, or other fast-paced retail environment, you will be career-driven and prepared to immerse yourself in the company culture and ethos. IDEAL CANDIDATE Cantonese speaker (preferred, not essential) A positive and can-do attitude, with the confidence to lead from the front, maintaining an excellent level of service throughout the store. A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work. Experience working in an environment focused on speed without compromising service, essential within a retail, hospitality, or leisure business. Current supervisory, team leadership, or management experience and looking for career progression. Confident, passionate about people, and achieving individually and as a team. Punctual, reliable, and willing to go the extra mile; you will thrive on hitting targets and love the buzz of a large retail store. Articulate, with strong communication skills and a track record of achieving targets. A passion for customer experience and delivering retail excellence. TEAM LEADER: KEY RESPONSIBILITIES Lead, inspire, and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door. Maximise sales at every opportunity and maintain positive standards. Inspire the team to achieve maximum performance levels through driving teamwork. Oversee product availability, maintain stock levels, and organise stock. Ensure the store delivers excellent retail standards, outstanding freshness, and that the team works within a safe environment. Help to develop a culture that ensures the customer is at the heart of every decision. Drive service standards to achieve sales and exceed customer happiness targets. Approach problems confidently and resolve them with clear direction, being effective at all times. Please note: this role will require an initial training period of 3 months to be spent at the Tottenham location, for which travel costs will be covered. Job Types: Full-time, Permanent Pay: £26,000.00-£28,000.00 per year Benefits: Company pension Employee discount Language: Mandarin (preferred) Cantonese (preferred) Work Location:

In person

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