Lead, develop and motivate direct reports so that they deliver or exceed objectives and KPIs, including accuracy targets and future potential is identified and developed in line with business needs.
On a daily, weekly and periodic basis, collate, monitor and analyse KPI and operational data, and make operational adjustments accordingly, in order to achieve overall performance targets and identify improvement opportunities.
Organise resources (e.g. rotas and holidays), delegate tasks and deal with day-to-day resource issues as necessary (sickness, disciplinary, recruitment etc.) to ensure adequate resourcing and performance levels are maintained so the site runs smoothly and service requirements are met.
Work collaboratively with all internal and external stakeholders in order to gather feedback and key information to understand the warehouse in its entirety and enhance operational performance, proactively identifying and mitigating any current or future potential issues.
Ensure compliance against company, legal, and Health and Safety procedures/checks and act on issues as necessary in order to ensure that any issues are identified, rectified, and reported, maintaining a safe and legally compliant environment at all times.
Deputise for the manager in their absence, taking accountability for their responsibilities during that time, so the department continues to provide the site with a smooth and efficient distribution service for its customers.
Minimum Requirements:
Similar role experience gained within a fast-paced Distribution Centre environment. Proven track record of managing a team of between 10 - 30 colleagues. Computer literacy with experience of using warehouse systems. Be numerate and literate. A keen team player who is passionate about both people and work-based performance. People management experience - understands the importance of inspiring, valuing, training, and developing a team to grow capability and achieve results. Performance management experience; KPIs, return to work interviews, conducting development/performance reviews. Can communicate confidently and effectively across all levels within the organisation. Knowledge of relevant legislation - possessing a Health and Safety qualification/certificate. Passionate about working for Halfords - holds values reflecting those of Halfords. Be flexible to work varied shift patterns - Halfords distribution is a 24 hour/7 day a week operation.
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Similar role experience gained within a fast-paced Distribution Centre environment. Proven track record of managing a team of between 10 - 30 colleagues. Computer literacy with experience of using warehouse systems. Be numerate and literate. A keen team player who is passionate about both people and work-based performance. People management experience - understands the importance of inspiring, valuing, training, and developing a team to grow capability and achieve results. Performance management experience; KPIs, return to work interviews, conducting development/performance reviews. Can communicate confidently and effectively across all levels within the organisation. Knowledge of relevant legislation - possessing a Health and Safety qualification/certificate. Passionate about working for Halfords - holds values reflecting those of Halfords. Be flexible to work varied shift patterns - Halfords distribution is a 24 hour/7 day a week operation.
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