Our business is organised in regional teams of up to 20 commercial engineers who work in concert with our central technical support team to deliver, service, repair, maintain and install the full spectrum of commercial building services. You and your colleagues will be the customer-facing powerhouse of our business within your region with a portfolio of key clients and sites.
PRINCIPAL ACCOUNTABILITIES
Provide technical support and guidance on the telephone to engineers out in the field. Interact between administration team, management team and regional engineering team to disseminate information into the field. Monitor engineers and promote best practice in health and safety, engineering and customer care. Be part of a 1 in 4 phone on-call rota. EXPERIENCE AND ATTRIBUTES
COCN1 or relevant Commercial Gas Qualifications (essential). Contract Management Experience (essential). Building Services / FM Experience (essential). Good interpersonal skills. The ability to work independently and take initiative. Ability to work as an individual and as part of a team. Excellent written and verbal communication skills. Excellent time management and organisational skills. Outstanding customer service skills. A friendly and professional telephone manner. Working knowledge of Microsoft Office packages. Strong attention to detail. Computer Literate. RENUNERATION
Up to £65,000 per annum. Company Car. 25 days Holiday. On-site free parking. Performance related bonus. Private Healthcare – Bupa. Auto enrolment Health Assured - Health and Wellbeing support. Atlas Training access - CPD development.
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Provide technical support and guidance on the telephone to engineers out in the field. Interact between administration team, management team and regional engineering team to disseminate information into the field. Monitor engineers and promote best practice in health and safety, engineering and customer care. Be part of a 1 in 4 phone on-call rota. EXPERIENCE AND ATTRIBUTES
COCN1 or relevant Commercial Gas Qualifications (essential). Contract Management Experience (essential). Building Services / FM Experience (essential). Good interpersonal skills. The ability to work independently and take initiative. Ability to work as an individual and as part of a team. Excellent written and verbal communication skills. Excellent time management and organisational skills. Outstanding customer service skills. A friendly and professional telephone manner. Working knowledge of Microsoft Office packages. Strong attention to detail. Computer Literate. RENUNERATION
Up to £65,000 per annum. Company Car. 25 days Holiday. On-site free parking. Performance related bonus. Private Healthcare – Bupa. Auto enrolment Health Assured - Health and Wellbeing support. Atlas Training access - CPD development.
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