Kelmore Ltd
is a UK-based manufacturer of high-quality products for the tiling and flooring industries. We are dedicated to cultivating a positive work environment where every individual is valued, heard and inspired to excel. Our team-oriented culture drives us to achieve success together, with a shared commitment to enjoying the journey along the way. At Kelmore, we recognise the vital role each employee plays in our collective success and encourage the exchange and development of skills, knowledge and ideas to support both personal and professional growth. The Purpose: The Technical Coordinator will support both the technical and marketing teams. As the first point of contact for technical enquiries, they will provide friendly and accurate assistance to customers and end-users while recording information precisely. Committed to developing their technical understanding through continuous learning and training, they will be able to efficiently deal with enquiries either personally or through delegation. Demonstrating strong IT skills and attention to detail, they ensure accurate data maintenance and inventory tracking. They will also monitor industry social media platforms, requiring familiarity with social media tools and analytics to stay informed about trends and activity. Requirements: Customer service skills
are essential for acting as the first point of contact, requiring a friendly, compassionate phone manner and the ability to record details accurately. Data accuracy and organisational skills
are crucial for maintaining precise records, managing appointments and tracking inventory, ensuring reliable documentation across the team. IT proficiency
is required for using Microsoft Office applications and efficiently logging data, with the adaptability to learn new systems as needed. Time management and scheduling abilities
are necessary to prioritise tasks, oversee diaries and coordinate travel and accommodation, ensuring efficient support for the business’ activities. Attention to detail
is essential for monitoring stock levels, handling enquiries and providing comprehensive support to both technical and marketing teams. Social media and marketing awareness
is important to track industry news and product feedback, sharing relevant insights with internal teams and preparing responses when instructed. Adaptability and team collaboration
are vital for working flexibly across departments and responding to changing needs, ensuring cohesive support for company objectives. Commitment to learning
is key to developing technical knowledge continuously, allowing for more effective customer and end-user support. Experience
in a related technical, customer service and/or marketing role would be advantageous. Qualifications required:
GCSE grade 5 (equivalent to C) or above in Maths and English. Higher education qualifications would be advantageous. Our Offer to You: A rewarding position inside a successful, growing company. Full training provided with continuous learning and development opportunities. 22 days holiday plus bank holidays and full Christmas shutdown period. Competitive salary, dependent on experience. Company contributions to a pension plan. For further details on this role and full job description please contact Craig Powell, Head of Technical, by 24th January at craig@kelmore.co.uk. To apply for this role please submit your CV along with a covering letter outlining your suitability for the job by 27th January. Please note if sufficient applications are received we may close applications early - please apply ASAP to avoid disappointment. Job Types:
Full-time, Permanent Pay:
Up to £30,000.00 per year Benefits: Company events Company pension Free parking On-site parking Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Work Location:
In person
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is a UK-based manufacturer of high-quality products for the tiling and flooring industries. We are dedicated to cultivating a positive work environment where every individual is valued, heard and inspired to excel. Our team-oriented culture drives us to achieve success together, with a shared commitment to enjoying the journey along the way. At Kelmore, we recognise the vital role each employee plays in our collective success and encourage the exchange and development of skills, knowledge and ideas to support both personal and professional growth. The Purpose: The Technical Coordinator will support both the technical and marketing teams. As the first point of contact for technical enquiries, they will provide friendly and accurate assistance to customers and end-users while recording information precisely. Committed to developing their technical understanding through continuous learning and training, they will be able to efficiently deal with enquiries either personally or through delegation. Demonstrating strong IT skills and attention to detail, they ensure accurate data maintenance and inventory tracking. They will also monitor industry social media platforms, requiring familiarity with social media tools and analytics to stay informed about trends and activity. Requirements: Customer service skills
are essential for acting as the first point of contact, requiring a friendly, compassionate phone manner and the ability to record details accurately. Data accuracy and organisational skills
are crucial for maintaining precise records, managing appointments and tracking inventory, ensuring reliable documentation across the team. IT proficiency
is required for using Microsoft Office applications and efficiently logging data, with the adaptability to learn new systems as needed. Time management and scheduling abilities
are necessary to prioritise tasks, oversee diaries and coordinate travel and accommodation, ensuring efficient support for the business’ activities. Attention to detail
is essential for monitoring stock levels, handling enquiries and providing comprehensive support to both technical and marketing teams. Social media and marketing awareness
is important to track industry news and product feedback, sharing relevant insights with internal teams and preparing responses when instructed. Adaptability and team collaboration
are vital for working flexibly across departments and responding to changing needs, ensuring cohesive support for company objectives. Commitment to learning
is key to developing technical knowledge continuously, allowing for more effective customer and end-user support. Experience
in a related technical, customer service and/or marketing role would be advantageous. Qualifications required:
GCSE grade 5 (equivalent to C) or above in Maths and English. Higher education qualifications would be advantageous. Our Offer to You: A rewarding position inside a successful, growing company. Full training provided with continuous learning and development opportunities. 22 days holiday plus bank holidays and full Christmas shutdown period. Competitive salary, dependent on experience. Company contributions to a pension plan. For further details on this role and full job description please contact Craig Powell, Head of Technical, by 24th January at craig@kelmore.co.uk. To apply for this role please submit your CV along with a covering letter outlining your suitability for the job by 27th January. Please note if sufficient applications are received we may close applications early - please apply ASAP to avoid disappointment. Job Types:
Full-time, Permanent Pay:
Up to £30,000.00 per year Benefits: Company events Company pension Free parking On-site parking Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Work Location:
In person
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