Function: Architecture Solution and Design
Unit: Business
Location: UK Wide, United Kingdom
The Technical Design Manager plays a crucial role in delivering BT Solutions to a diverse range of customers, spanning from Small Medium Enterprises to Global organizations. This position offers an exciting opportunity to join a dynamic global team at the forefront of technology, dedicated to achieving customer outcomes for BT. The role necessitates focused leadership to guide a team of technology professionals in crafting end-to-end technical solutions that align with business requirements and effectively meet customer needs.
Reporting directly to a Senior Manager within Customer Solutions & Design for a Technology or Regional Practice, the Technical Design Manager collaborates closely with their leadership team. As a key member of this team, the role involves leading, motivating, and providing direction to a team of Technical Designers, ensuring alignment with organizational objectives and fostering a culture of innovation and excellence.
What you’ll be doing The responsibilities of the Technical Design Manager include:
Lead and oversee complex transitions, transformations, and changes within network infrastructure, including WNB, C2M integration, and other intricate initiatives.
Accountable for end-to-end technical solution and delivery of solution DCMs to time, cost and quality.
Take accountability for end-to-end design and adherence to CS&D gold standards and governance.
Take responsibility for team management, including risk mitigation, career growth, performance management, knowledge sharing, and training on product or service specialisation.
Skills You'll Need As a Technical Design Manager, the skills you’ll need include:
Technical aptitude/background to be able to discuss with customers and internal stakeholders the intricacies of the technology focus.
Proficient in people leadership, with a focus on mentorship, coaching, and motivation to support team members in reaching goals, cultivating collaboration, and encouraging high performance.
Adept at fostering strong relationships both internally and externally, ensuring effective communication, collaboration, and alignment of goals across diverse stakeholders.
Skilled in risk management and governance, ensuring compliance with standards and regulations while proactively mitigating project risks.
Possess the ability to identify and capitalize on growth opportunities, coupled with adeptness in engaging in impactful commercial discussions.
Benefits of working for BT include:
Competitive salary
10% on target bonus
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
25 days annual leave (not including bank holidays), increasing with service
Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
World-class training and development opportunities
Option to join BT Shares Saving schemes.
Discounted broadband, mobile and TV packages
Access to 100’s of retail discounts including the BT shop
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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