At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):
Health Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
Retirement Plan
Paid Time Off
Tuition Reimbursement
We have an exciting opportunity that has arisen for
a Fleet Downtime Controller
to join our growing
Operations Team
here at Holman UK. The role is based in our
Birmingham
office, near the
NEC
so please bear this in mind when applying. This is a
permanent
opportunity and the salary for this role will be £30,000.00. This particular role will be responsible for looking after our specialist vehicle fleet e.g. Platform elevating vans and HGV's, overhead poling vehicles etc. You must come from a vehicle background as you will be looking at the equipment, their status and see if there is anything we can do to get the vehicles back on the road sooner using your knowledge and experiences. Qualifications or good knowledge around vehicle compliance requirements and full appreciation of the necessity of vehicles and equipment being compliant would be advantageous.
Key Responsibilities will include: Controlling downtime effectively, conducting quality work progression activity and updating systems clearly and accurately. Responsibility for Vehicle off road (VOR) follow up progression and updates. Manage in flight repair jobs within the dealership networks. Take opportunities to reduce the time a vehicle or asset is ‘off road’ through appropriate challenge to vendor and considering alternate options. Review and pursue alternative repair methods such as alternative parts supply. Identify trends and escalate network performance concerns to Vendor Management. Liaise with manufacturers on repairs where technical assistance is needed. Raise and manage manufacturer cases for back-order parts. Raise and manage manufacturer loss of use claims / replacement vehicle requests. Proactively chase customers when awaiting authority. Arrange vehicle movements where the repair network does not have capability or capacity to resolve repair. Follow up events after a no fixable roadside event. Communicate VOR updates to stakeholders and the business. What are we looking for? Education and/or Training: Demonstrable, detailed knowledge of motor vehicle mechanics, preferably extending to include HGV and ancillary equipment fitted to vehicles. Computer literate with a working knowledge of Microsoft applications - primarily Outlook and Excel. Qualifications or good knowledge around vehicle compliance requirements and full appreciation of the necessity of vehicles and equipment being compliant. Relevant Work Experience: Experience in a workshop environment or similar. Experience working within a team in an office environment. Adept at computer use and familiar with Microsoft applications. Planning/Organizing/Managerial Knowledge: Demonstrable analytical and problem solving abilities. Ability to multi task with consistency and accuracy. Highly organised, able to manage a variety of work-streams effectively. Ability to work efficiently in a structured, methodical manner. Have strong administration skills, with an ability to organise and prioritise workload effectively. Collaborative, proactive and dynamic approach. Committed to finding solutions, with ability to use initiative and common sense. Communicating & Influencing Skills: Able to communicate effectively, build and maintain a rapport with people at all levels. Ability to manage difficult conversations effectively and hold conversations at a technical level. Ability to listen, and have confidence to question if the understanding of requirements is not absolutely clear. Ability to interpret information speedily and accurately, and take appropriate actions. Be able to convey information concisely to appropriate personnel. What’s in it for you? 25 days annual holiday entitlement (+ 8 bank holidays). Floating Day Holiday in lieu of Birthday. Group Personal Pension Plan. Death in Service insurance cover. Critical illness insurance cover. Free parking. Health cash plan. Partners In Excellence rewards – Partner of the Quarter, Partner of the Year, Bonus. Free Breakdown cover (eligible employees – service related). Long Service Awards, Support for further education / employee development. If this sounds like the role for you then we look forward to welcoming your application! The need to know parts: You must have the right to remain and work in the UK. You must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment but they must be declared at the point of application. Please also be aware we do not provide sponsorship for any of our positions advertised. We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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a Fleet Downtime Controller
to join our growing
Operations Team
here at Holman UK. The role is based in our
Birmingham
office, near the
NEC
so please bear this in mind when applying. This is a
permanent
opportunity and the salary for this role will be £30,000.00. This particular role will be responsible for looking after our specialist vehicle fleet e.g. Platform elevating vans and HGV's, overhead poling vehicles etc. You must come from a vehicle background as you will be looking at the equipment, their status and see if there is anything we can do to get the vehicles back on the road sooner using your knowledge and experiences. Qualifications or good knowledge around vehicle compliance requirements and full appreciation of the necessity of vehicles and equipment being compliant would be advantageous.
Key Responsibilities will include: Controlling downtime effectively, conducting quality work progression activity and updating systems clearly and accurately. Responsibility for Vehicle off road (VOR) follow up progression and updates. Manage in flight repair jobs within the dealership networks. Take opportunities to reduce the time a vehicle or asset is ‘off road’ through appropriate challenge to vendor and considering alternate options. Review and pursue alternative repair methods such as alternative parts supply. Identify trends and escalate network performance concerns to Vendor Management. Liaise with manufacturers on repairs where technical assistance is needed. Raise and manage manufacturer cases for back-order parts. Raise and manage manufacturer loss of use claims / replacement vehicle requests. Proactively chase customers when awaiting authority. Arrange vehicle movements where the repair network does not have capability or capacity to resolve repair. Follow up events after a no fixable roadside event. Communicate VOR updates to stakeholders and the business. What are we looking for? Education and/or Training: Demonstrable, detailed knowledge of motor vehicle mechanics, preferably extending to include HGV and ancillary equipment fitted to vehicles. Computer literate with a working knowledge of Microsoft applications - primarily Outlook and Excel. Qualifications or good knowledge around vehicle compliance requirements and full appreciation of the necessity of vehicles and equipment being compliant. Relevant Work Experience: Experience in a workshop environment or similar. Experience working within a team in an office environment. Adept at computer use and familiar with Microsoft applications. Planning/Organizing/Managerial Knowledge: Demonstrable analytical and problem solving abilities. Ability to multi task with consistency and accuracy. Highly organised, able to manage a variety of work-streams effectively. Ability to work efficiently in a structured, methodical manner. Have strong administration skills, with an ability to organise and prioritise workload effectively. Collaborative, proactive and dynamic approach. Committed to finding solutions, with ability to use initiative and common sense. Communicating & Influencing Skills: Able to communicate effectively, build and maintain a rapport with people at all levels. Ability to manage difficult conversations effectively and hold conversations at a technical level. Ability to listen, and have confidence to question if the understanding of requirements is not absolutely clear. Ability to interpret information speedily and accurately, and take appropriate actions. Be able to convey information concisely to appropriate personnel. What’s in it for you? 25 days annual holiday entitlement (+ 8 bank holidays). Floating Day Holiday in lieu of Birthday. Group Personal Pension Plan. Death in Service insurance cover. Critical illness insurance cover. Free parking. Health cash plan. Partners In Excellence rewards – Partner of the Quarter, Partner of the Year, Bonus. Free Breakdown cover (eligible employees – service related). Long Service Awards, Support for further education / employee development. If this sounds like the role for you then we look forward to welcoming your application! The need to know parts: You must have the right to remain and work in the UK. You must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment but they must be declared at the point of application. Please also be aware we do not provide sponsorship for any of our positions advertised. We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr
