Technical Program Manager
Duration - Till end of May 2025
Salary - Approx £96K per annum
Hybrid, London
Program Management Responsibilities:
- End-to-End Program Planning: Develop comprehensive program plans, adjusting as necessary to stay on track and achieve program goals.
- Methodology Development: Curate project, program, and portfolio management best practices, processes, and tools.
- Resource Allocation & Scoping: Contribute to project scoping, manage priorities, and allocate resources within the program.
- Problem Solving & Outcome Ownership: Generate ideas to solve program challenges, take ownership of outcomes, and evaluate options based on cost, benefits, and long-term objectives.
- Ambiguity Management: Manage complex programs with cross-functional stakeholders by defining and streamlining processes, organizing tasks into clear goals.
- Process & Efficiency Building: Build new processes, procedures, and methods to anticipate and address issues; share best practices to maximize efficiency.
Influence & Collaboration:
- Stakeholder Relationships: Develop trusted advisor relationships, offering guidance and support to team members and stakeholders.
- Cross-Functional Alignment: Influence teams toward common program goals, aligning resources, and integrating multiple timelines and objectives.
- Knowledge Sharing: Share insights and process improvements with interrelated teams to reduce rework and maximize efficiency.
Expertise & Leadership:
- Subject Matter Authority: Act as a subject matter expert in program management, applying comprehensive knowledge to ensure best practices and process impact awareness.
- Strategic Decision-Making: Provide thought leadership to guide decisions, especially in complex or ambiguous situations, fostering program excellence.
- Metrics & Impact Measurement: Establish and track key program metrics; drive cross-functional teams to ensure program success by monitoring and acting on impactful data insights.
Core Responsibilities:
- Communication & Stakeholder Engagement: Deliver effective communications for diverse stakeholders, sharing updates, and gathering feedback as needed.
- Continuous Improvement: Drive post-program feedback collection, ensure up-to-date documentation, and facilitate follow-up discussions for ongoing improvements.
- Strategic Partnerships: Drive cross-functional partnerships with project teams and stakeholders to achieve aligned goals.
- Goal Setting & Prioritization: Identify and prioritize program goals and deliverables, defining the roadmap and prioritizing work streams in collaboration with stakeholders.
- Expert Identification & Relationship Building: Identify and collaborate with subject matter experts, leveraging expertise to drive product/service improvements.
- Roadmap Development: Create program roadmaps to manage stakeholder expectations, coordinate resources, and communicate plans effectively.
- Process Management: Establish, track, and promote adherence to processes in collaboration with stakeholders, identifying and implementing process improvements.
- Data-Driven Insights: Develop interpretable insights from data analysis, offering recommendations that align with business and program goals.
- Program Vision Ownership: Establish and communicate program vision and objectives, ensuring buy-in from stakeholders and meeting or exceeding program objectives.
- Documentation Management: Develop and maintain documentation that defines scope, design, and deliverables to ensure accountability.
- Risk Management: Identify, assess, and track program risks, monitoring their impact on objectives and developing strategies to mitigate them.
Skills & Expertise:
- Business Acumen: Ability to understand and leverage key business metrics to grow value for stakeholders.
- Consultative & Analytical Skills: Strong consultative skills to understand stakeholder needs, conduct analysis, and make informed recommendations.
- Data Analysis & Storytelling: Skilled in synthesizing data, drawing conclusions, and crafting stories that influence and inspire audiences.
- Industry Knowledge: Awareness of industry trends and competitive landscape, including technology shifts that impact operations and strategic decisions.
- Meeting & Networking Skills: Ability to set agendas, drive meetings to desired outcomes, and build networks for collaboration.
- Opportunity Identification: Skill in identifying potential opportunities, proposing strategies, and nurturing business relationships.
- Program & Resource Management: Knowledge of program management processes, resource allocation, and budgeting strategies.
- Risk & Situational Leadership: Skilled in anticipating risks, managing challenges, and maintaining professionalism in high-stakes situations.
