We have a rare and exciting opportunity for a Technical Services Delivery Manager to join our Benefits Unit. This is a senior position, reporting to the Director of Technical Policy and Services, and will involve leading a team to deliver complex calculations, data and solutions to queries and to drive improvements in the member experience. The Delivery Manager will also oversee the operation of sections with buy-in contracts. This is a permanent role and offers hybrid working.
Who we are
Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into. Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members. To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page
here
. The role As the Technical Services Delivery Manager, you will be responsible for leading the delivery sub-team. This team of eight individuals is accountable for: ensuring and promoting the compliance of member benefits with scheme rules, legislation and the regulatory regime; delivering calculations, data and reporting under the buy-in/buy-out operational framework; delivering solutions to queries and complex calculations to improve member experience; processing valuation data extracts; and providing technical input to Railpen’s pensions administration training programme. As well as managing the performance of this sub-team, you will support the ongoing compliance of the Industry-Wide DC Section within the master trust supervisory regime, and provide senior subject matter expertise to the team and wider Railpen business to: influence and support effective strategic implementation of industry and scheme changes; promote compliance of member benefits with rules, legislation and the regulatory regime; and anticipate, analyse and communicate change in these areas. This role is pivotal in building and managing a proportionate and effective technical services function, and ensuring the growth and development of colleagues. The person We are looking for a collaborative and inclusive leader who has a technical pensions background and knowledge of DB pension schemes with an understanding of compliance and complex calculations. You will provide quality specialist technical pension advice and analysis to Railpen teams, trustees and other stakeholders, proactively keeping them informed with appropriate balance of quality, detail and timing. You will be an experienced people manager and will work with your peers across the Technical Policy and Services team (i.e. four other managers) to ensure the team’s priorities are delivered and that support is given to the Director of Technical Policy and Services and the entire team. You will lead by example, fostering a collaborative and supportive environment where you encourage the team to develop and openly share knowledge and provide direction and guidance, as well as coaching the development of team members to ensure everyone feels empowered to take ownership and accountability. This is a unique role, where you will have the autonomy and influence to bring a new lease of energy and direction to the business, building on what we currently have with a vision for continuous improvement and supporting some material strategic changes. Railpen is a people based organisation with diverse complexities, which adds to the variety of the work we do, from relationship management with stakeholders to leading and engaging your team, you will be persistent in the pursuit of excellent service and customer experience. What we can offer you Rewarding you A competitive salary (depending on experience)
28 days annual leave plus bank holidays
Generous annual bonus plan
Membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
4x Life Assurance cover
Colleague referral scheme
Health & Wellbeing Private Medical Insurance
Employee assistance programme
Health cash plan
Eye care vouchers
Flu vaccination
Lifestyle We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
Buy and sell holidays
Give as you earn scheme
Paid volunteering days
Flexible half days leave
Electric vehicle leasing
Cycle to work scheme
Next Steps If you would like to apply, please click on the apply button or visit our
Careers Page
by 7th February 2025. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.
#J-18808-Ljbffr
Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into. Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members. To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page
here
. The role As the Technical Services Delivery Manager, you will be responsible for leading the delivery sub-team. This team of eight individuals is accountable for: ensuring and promoting the compliance of member benefits with scheme rules, legislation and the regulatory regime; delivering calculations, data and reporting under the buy-in/buy-out operational framework; delivering solutions to queries and complex calculations to improve member experience; processing valuation data extracts; and providing technical input to Railpen’s pensions administration training programme. As well as managing the performance of this sub-team, you will support the ongoing compliance of the Industry-Wide DC Section within the master trust supervisory regime, and provide senior subject matter expertise to the team and wider Railpen business to: influence and support effective strategic implementation of industry and scheme changes; promote compliance of member benefits with rules, legislation and the regulatory regime; and anticipate, analyse and communicate change in these areas. This role is pivotal in building and managing a proportionate and effective technical services function, and ensuring the growth and development of colleagues. The person We are looking for a collaborative and inclusive leader who has a technical pensions background and knowledge of DB pension schemes with an understanding of compliance and complex calculations. You will provide quality specialist technical pension advice and analysis to Railpen teams, trustees and other stakeholders, proactively keeping them informed with appropriate balance of quality, detail and timing. You will be an experienced people manager and will work with your peers across the Technical Policy and Services team (i.e. four other managers) to ensure the team’s priorities are delivered and that support is given to the Director of Technical Policy and Services and the entire team. You will lead by example, fostering a collaborative and supportive environment where you encourage the team to develop and openly share knowledge and provide direction and guidance, as well as coaching the development of team members to ensure everyone feels empowered to take ownership and accountability. This is a unique role, where you will have the autonomy and influence to bring a new lease of energy and direction to the business, building on what we currently have with a vision for continuous improvement and supporting some material strategic changes. Railpen is a people based organisation with diverse complexities, which adds to the variety of the work we do, from relationship management with stakeholders to leading and engaging your team, you will be persistent in the pursuit of excellent service and customer experience. What we can offer you Rewarding you A competitive salary (depending on experience)
28 days annual leave plus bank holidays
Generous annual bonus plan
Membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
4x Life Assurance cover
Colleague referral scheme
Health & Wellbeing Private Medical Insurance
Employee assistance programme
Health cash plan
Eye care vouchers
Flu vaccination
Lifestyle We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
Buy and sell holidays
Give as you earn scheme
Paid volunteering days
Flexible half days leave
Electric vehicle leasing
Cycle to work scheme
Next Steps If you would like to apply, please click on the apply button or visit our
Careers Page
by 7th February 2025. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.
#J-18808-Ljbffr
